(date) 
   
  John Jones 
  Regional Vice President 
  ABCD Company 
  500 Main Street 
  Suite 100 
  Anywhere, USA 
   
  Dear Mr. Jones, 
   
  I regret having to write to you about an unpleasant experience I've had with your company. I prefer to contact a company only in praise of an employee or the company's actions. Unfortunately, my situation is such that it is necessary for me to forward a complaint to you. 
   
  (In this area, give the specifics of the complaint. Say who you've spoken with about the problem, what attempts you've made to solve it and what specific action you would like.) 
   
  I look forward to hearing from you. I hope you can respond within 30 days, so that we are able to resolve this problem in a speedy fashion. 
   
  Sincerely, 
   
  (your name)