RIP-OFF ALERT: Cell phone companies have been engaging in a practice that's been ripping you off! It's happening most often to those who have an add-a-phone service (where you add a friend or family member to your plan.) The industry is making huge money doing 3rd-party billing for "services" that other companies claim they've provided you -- services such as ring tones, joke-of-the-day texts, etc. The cell phone company gets such a large commission for doing this kind of billing, that they've been purposely deceptive about the practice. The Cyberfraud Task Force of the State of Florida went after AT&T for billing their customers for services that they'd advertised as being free. The settlement was over $10 million, for Floridians alone.

Clark knows that cell phone bills are impossible to understand. Clark's last cell phone bill was 56 pages long! But Clark goes through it page-by-page each month. About once every four months he'll find something that's not legit. (Most recently, he found a $2.95 charge for a ring tone that the provider's website claimed was free - but they lied.)

The cell phone companies have no incentive to clean up their act, since it's such a cash cow for them. And according to Smart Money magazine, they go out of their way to make these charges hard to find on your bill. Therefore, Clark says he needs YOU to be the cop for your own phone bill. Look for deceptive terms such as "Premium Content", or "Direct Bill Charge" (sometimes referred to as "DBC" on your bill.)

RIP-OFF ALERT: Here's an oldie but baddie that dates back some 20 years ago to Clark's first days on the air.

According to the FBI, advance-fee loans have roared back into action after years of being off our radars. Business owners and individuals are the typical targets.

Here's the way it works: Businesses are in a cash crunch because so many lenders are reducing or shutting down their lines of credit. That creates a fertile ground for smooth-talking con artists who represent themselves as being industry experts on finding loans. Unwitting victims get taken when they pay them an upfront fee for loan origination -- and never hear from them again.

The Wall Street Journal reports that some 100 business owners lost untold millions recently in one week because of this practice. But it's not always big-money targets the crooks go after. In one instance, the owner of a daycare was taken for $2,000 in the hopes that she'd get a $20,000 loan. On the other end of the spectrum, another business owner seeking a loan of $250 million wound up paying $260,000 upfront.

The answer to the credit crunch is never paying someone a fee to get loan for you.

There is, however, a related gray area -- and that's selling off credit card receivables. It's a way to generate revenue today on income that will be coming to you down the road. While this practice isn't illegal, it does often come with a massive rate of interest that can be upwards of 60%.

So if you're a small business owner in need of funds, see if you can find another way to keep things going. Selling your credit card receivables may be legal, but you may just dig yourself into a deeper hole.

There's been a widespread security breach at some 5,700 Citibank ATMs. Heed this special warning if you've used a Citibank ATM (including those found at 7-Eleven stores) at any point this year.

Criminals hacked into the bank's system and were remotely able to capture account numbers and PINs. They then made duplicate cards that were used to withdraw money from accounts for about 7 months.

The banking industry's longtime rule has been that the burden of proof was on you if your PIN was stolen. They believed their system was impenetrable and if something went wrong, well, you must have been at fault by not protecting your account or PIN. But the hacker community shares info about how to break into back-end systems on a variety of message boards.

The real problem is that our banks rely on 1960s ATM card technology. Over in Europe, they've long since switched to using smart chips in ATM cards. These smart chips defeat the ability of hackers to duplicate a card should they capture a number.

Washington D.C. has also been complicit in this backwards-looking policy. Federal regulators who are in cahoots with the banks have not followed through on requiring them to follow international banking security standards.

The takeaway for you is that you've got to thoroughly monitor your account and follow up on any discrepancies.

Meanwhile, the folks at Wired magazine originally broke the Citibank story. And Citibank, to its shame, is still being hush-hush about the number of people affected and the amount of money that's been stolen. Ukrainian immigrant Yuriy Rakushchynets and 2 others are the likely culprits of the crime.

Our banking industry operates at below-Third World standards when it comes to data safety. It's well past time for our government to mandate that the banks adhere to recognized world standards in the field. Clark also thinks banks should be required to provide full disclosure to the media and the American people when breaches like this one occur.

RIP-OFF ALERT: There's a sophisticated ruse going on right now where criminals use the triple threat of e-mail, phone calls and text messages to trick you into yielding your account information.

This trio of messages will look and sound completely legitimate. They may prompt you to call a seemingly legit toll-free number and talk to an "investigator," or direct you to a website that looks real with logos from your bank, credit union or brokerage house.

The truly scary thing is that the criminals already have access to all your contact info. The Kansas City Star reports that the FBI and Secret Service are aware of this scam. So beware if you get hit with this trifecta of phishing (e-mail), vishing (voice mail) and smishing (text).

What should you do if you think you're on the receiving end? Don't divulge your PIN number or other sensitive information. Go to your real bank's website, look for the contact info and call them that way. Don't respond back to what you see in an e-mail, even if it looks legit.

Yes, Clark wants to make you paranoid.

Think you may have already fallen prey? Contact your bank and tell them to check into it before the suspected crime progresses any further.

RIP-OFF ALERT: The FTC has announced the largest-ever bust of telemarketers as part of its “Operation Tele-PHONEY.”

Here’s the scoop: Scammers were trying to sell people all kinds of things over the phone, from advance fee loans to big savings on Rx to magazine subscriptions to household products for seniors. Though they were many independent telemarketers, the common thread here is that they all sought to get your checking account information. Once they had it, they would bill you and try to empty out your account.

The banking industry continues to have zero security in place for drafts on your account. A legitimate person trying to cash a hardcopy check will be put through the ringer at bank. But if you just have an account number and present a draft, they’ll pay it no questions asked. This is a true Achilles’ heel that can easily be exploited by criminals.

The takeaway is simple: Never give out your check routing number over the phone or on the web. Pay via money order if you’re dealing with a collection agency. Sure, you may pay a nominal fee to do so, but this is the only truly safe way to settle up your debt.

Would you take out a loan with a 782% interest rate? Probably not. Yet that's the interest that payday lenders are ripping Ohioans with everyday. Payday loans are illegal in about 25% of the nation's states because they create extreme financial hardship for families. States that are rife with payday lenders include California, Texas, Tennessee and Ohio.

The Buckeye State is currently trying to cap the interest rate at 28% on payday loans. One major lender, Rent-A-Center (RAC), had been giving money to a local food bank that was part of a coalition supporting the loan cap. So what did the RAC do? It threatened to pull all charitable contributions. Such an action may be illegal -- that's for the lawyers to decide. Clark doesn't understand how you can pretend to be good by giving food and then turn around and rip people at 782% interest.

The payday loan industry knows it has a reputation for destroying lives. Its lobby has been giving a lot of money to influential politicians in the hopes of preventing caps or getting them overturned.

How does Clark's disgust with payday lenders square with his free market stance? In some ways it may seem inconsistent. But the lenders never disclose the high rate. Instead they do everything to make sure it's hidden. He'd be fine with 728% interest and full disclosure, but that's not the reality. Meanwhile, there is a reasonable level above which interest rates are usurious. 728% might just be that point. Clark invites any RAC representative to come on the air and explain their actions with the food bank.

Several months ago, Clark told you that Wachovia was allowing illegal drafts from seniors' accounts. The bank has now been fined a pitifully low amount -- $10 million -- for its actions in a similar case involving unethical telemarketers. Wachovia had been taking a cut whenever it allowed fraudulent 3rd party telemarketers to make withdrawals from customer accounts.

First off, Clark says shame on the Office of the Comptroller of the Currency for being asleep on the job and allowing Wachovia to do this. Second, where are the jail sentences for the responsible parties?

The New York Times has gotten hold of some internal memos that show the company knew full well what was going on with the telemarketers. A Wachovia executive even wrote "Double yikes!!!!" on a memo that incriminated the bank in the rip-off.

But, wait, it gets worse. Wachovia knows exactly who they stole an estimated $100 million or more from. Yet they got the feds to agree that they don't have to give the money back -- unless those who have been wronged file a claim via a form that doesn't exist yet!

Clark is extremely upset about the puny $10 million fine and lack of prison time. If you stick-up a teller, you'll no doubt go to jail for a long time. So what gives in this case? In the interest of full disclosure, Clark wants you to know that he owns Wachovia stock. He also has a good mind to go to the next annual meeting and confront the company's big wigs face-to-face.

A press statement from the bank claims they're taking the crime seriously and trying to correct the situation. But it seems that if Wachovia wants to do right, they'd give the money back without making people fill out the form. Will the company just keep the ill-gotten gains from those account holders who are too old or sick to fill out a form?

One last note of general warning: You usually only have 60 days to dispute fraudulent transactions at your bank or brokerage house. You snooze, you lose.

RIP-OFF ALERT: In times of economic uncertainty, you're more likely to be taken in investment scams. With CDs, treasuries and stocks all hurting, people are desperately searching for a safe and profitable place to stash their money. Even Schwab is being sued over its YieldPlus Fund…and that's a legitimate company that made an honest mistake.

In a separate instance, The Los Angeles Times recently reported on a duo selling private investments in public equities (PIPEs) with the promise of returns of about 40% a year! The duo stands accused of conning more than $40 million out of everyone from retirees to sophisticated investors. One of alleged cons bought 2 multi-million dollar homes in Nevada, jewelry, clothing, cars and more. People trusted them and they were able to exploit that trust.

Meanwhile, Clark was recently approached by someone at the studio asking him about foreign CDs promising a "guaranteed" return of 18% a year. Anyone promising a number beyond 4% or 5% annually for a "safe" investment is suspect. "Safe returns" and "decent returns" are mutually exclusive. People just have to get used to the idea that right now you can't keep up with inflation. For long-term investors, Clark's advice is to get past your fear of the stock market and diversify your portfolio -- that's the key to creating wealth in the long run.

RIP-OFF ALERT: The Berkeley Center for Law and Technology analyzed corporate America to see which companies have the highest incidence of ID theft. The No. 1 company? Bank of America. BoA is the nation's second largest bank. (If you look at the numbers based on total customer base, BoA then actually comes in second behind HSBC). AT&T occupies the second slot, followed by Sprint (No. 3), JPMorgan Chase (No. 4) and Capital One (No. 5). Think about it: 3 of the first 5 are banks, which is understandable. But why are two phone companies way up there? The reason is because they do a credit check when you apply for phone service, and open yourself up as a potential target when they get your info. In the No. 6 spot, we have Citibank. As the nation's largest bank, Citibank has one-third less incidences of ID theft than the smaller BoA! Verizon, American Express, Washington Mutual and Wells-Fargo all round out the top ten. View the complete list online at the Berkeley site.

Now the inevitable question: Why do these institutions have high rates of ID theft? Clark speculates that it must have to do with the way they internally handle your information. Interestingly, the bank with the lowest incidence of ID theft is ING Direct. You would think they'd be up at the top of the list since they're Internet only. But being a newer bank, they've been dealing with outsmarting ID thieves since they launched. It's much tougher for a legacy financial institution to retroactively patch good protection into systems that were built decades ago. ID theft has not grown significantly -- it still happens to about 10 million people a year -- but it's still a major issue. Finally, from the "no they didn't!" category, the New York City Department of Finance sent tax forms to 1000s that showed people's Social Security numbers through the envelope. C'mon people, this is 2008! Get with the program.

RIP-OFF ALERT: A well-respected bank with a huge national presence has been involved in a criminal enterprise. There were little inklings of this last year, but now The New York Times has released internal Wachovia memos that show the company aided and abetted criminal rings in stealing from people's checking accounts. In the interest of full disclosure, Clark wants you to know that he owns stock in Wachovia. It's one of the few non-index or mutual fund choices he has in his portfolio. As a stockholder, he's embarrassed and outraged by this news. Worse still is the fact that federal banking regulators are sleeping on the job -- they first discovered this scam 3 years ago.

Criminals know how easy it is to present a draft against an account and steal the money. The banking industry has no security against such drafts. So criminal rings were drafting people's accounts and hoping the customers wouldn't notice. There are systems in place where if too many disputes arise, it triggers a probationary hold or the loss of drafting privileges. But Wachovia kept allowing the drafts even after the alarms went off. Internal memos show employees knew they were dealing with criminal activity in 500,000 cases -- but the fee income was too large for them to care.

Wachovia has issued a statement saying they've now resolved the issue. It's great if that's true. But this scam has been going on at 9 banks and Wachovia was the only one named. Consumers Union has already detailed the cozy relationship between bank regulators and banks; regulators see themselves as protecting the banks! So here's what you need to do: Check your bank and credit card statements every month, line by line. If there's a charge you don't recognize, question it.

RIP-OFF ALERT: Clark gets very steamed whenever he hears about children or seniors getting ripped off. Here's a scenario that affects the latter group: Clark has been getting a lot of reverse mortgage questions. Reverse mortgages offer a way for retired folks who are running out of cash to be able to remain in their home and get a check each month by borrowing against the value of the property. This can be a good option if you don't want a family member to inherit the house, but historically the fees on reverse mortgages have been too high. Now Kiplinger's reports that insurance salesmen and women are convincing seniors to do reverse mortgages, cash out the value of their homes and…you guessed it…buy variable annuities. AARP finds that 1 in 10 people doing reverse mortgages were conned into doing so with the promise of such pseudo-investments.

This is unconscionable. Clark doesn't know what goes on in the minds of the banks, brokerage houses and insurance companies who push these modified reverse mortgages. The variable annuity shtick is bad enough, but it's really infuriating that they're pouring salt into a wound by stripping the equity from a home. Clark believes it's not enough to fine people who push this stuff; the only way to stop this is to send them to prison. The fines that can be levied are never enough and just reinforce the idea that crime pays. So you must be the cop on the beat for your elderly relatives. Be nosy and find out what's going in their lives. Hopefully they were there for you as a young person, so try returning the favor by being there for them in a time of need.

RIP-OFF ALERT: File this one in the "News of the Weird" bin. An Internet-based virtual world called Second Life has spawned rip-off artists who scam users out of very real money. Second Life is a virtual community where you create a new you and live out a second identity in a digital world. Scammers got into Second Life and set up a virtual bank. But it's not real, right? Well, here's the rub: They got people to deposit real money with the promise of large returns. The Chicago Tribune reports the scammers made off with $75K.

This whole strange episode is an early warning signal that even in your play area on the 'Net there are people who aren't playing at all. Folks are more likely to let their guard down in Second Life. But this is no different than going on vacation and getting your wallet or camera stolen because you didn't safeguard it. Clark also says to be wary anytime you're promised huge returns; it could be a classic Ponzi scheme. Beware when words like "guaranteed" are thrown around. The only thing that's guaranteed is that your wallet will get burned. Meanwhile, the Better Business Bureau has put out an alert that's particularly timely: As people have financial hiccups because of the slowing economy, they're more likely to be susceptible to a variety of "Get Rich Quick" schemes. For example, Clark recently took 2 calls on currency exchange scams. Be sure to avoid this one.

RIP-OFF ALERT: There's been so much in the news recently about the rebate checks that could be coming from the government. Scammers are already thinking up ways to take the money out of your pocket! The Department of Consumer Affairs reports scammers have been calling people up and pretending to be from the IRS. They're seeking personal banking info and claiming you won't receive the rebate until they confirm your checking account number. The IRS has responded, of course, by saying they will not be calling to verify any account info.

Once the scammers have your info, they don't do anything with it until they monitor your account and figure out when your balance is at its peak every month. Then they'll strike. Electronic draft is the preferred method of withdrawal because it's very difficult for your bank to monitor. Clarks says you should contact your bank immediately if you feel you recently gave your info to a scammer. You'll likely need to close the account, and your bank will probably put a referral stop in place. The referral stop will ensure that your bank won't reroute requests from your old account to your new one. Of course, you could also get around this problem by taking your business to another bank or credit union. But the bottom line is you should never reveal your account number over the phone. Also, never give your account number to bill collectors; they'll clean you out if you do. The only way to pay a bill collector is on your terms by writing a check.

There is an unpatriotic segment of the population that has been thriving by ripping off members of our military with usurious loans. Clark thinks it's disgusting that the soldiers who lay their lives on the line for our freedom are being taken advantage of by scum. This issue directly impacts our national security when military personnel can't deploy because they're burdened by mountains of debt and can't get security clearance. Some of these locust payday lenders have been stationing themselves outside of military posts and making loans with interest rates beginning at 390 percent! Many military recruits have fallen for this because they're young and not sophisticated in the ways of finance. Congress previously outlawed these sickening loan practices, but only now has the Pentagon formalized rules to protect the young men and women in our military. It is now a federal crime for a payday lender to rip off a soldier. The rules also extend to loans offered to the spouses of soldiers. Other provisions of the new rules ensure that soldiers will soon have access on their posts to financial advice 24/7 and extra low-cost loans.

Sometimes people call in to the show and complain about having credit cards with interest rates of 28 or 30 percent. But that pales in comparison to something Clark recently heard about. The Kansas City Star reports that some online lenders make loans in the amount of $500-$2,500 dollars at 650 percent interest! These people are loan sharks and they're spreading like locusts because of the Internet -- even in states that don't permit lending of this type. But these lenders are still making illegal loans across state lines. The people who make these loans are complete and total scum, according to Clark. These lenders say they're taking on big risk by lending to people with bad credit or no credit. They're also arguing in various federal courts that they are not subject to the state laws where they're lending, but rather only in the states where they're set up. That's the same deal with the credit card companies. Many years ago the Supreme Court ruled it is legal for a bank to set up its credit card operation in a state where there are no rules. That's why so many credit cards are based in South Dakota or Delaware. So now these scum Internet lenders are invoking these rights too. Will it fly? This will ultimately be decided as it works its way through higher courts. All you need to know is that when you see an Internet loan offer, you must turn your back on it. Don't take hard times in your life and make them worse.

Last spring just around tax time, Clark started hearing about a lot of people who received an e-mail scam that appeared to be from the IRS. Now the same scam has resurfaced. Here's how it works: You get an e-mail that appears to be from the IRS saying they owe you small refund usually around $139.50. The e-mail is branded with the IRS logo and looks legit. It originates from an address that ends in .us, which most people think is a sign of authenticity. A .us domain name, however, is the same as a .com. The real IRS website is a .gov, since it's a government organization. The bogus e-mail explains that the money will be deposited into your account -- provided that you send your account number and secret access code. If you comply, your account will be cleaned out by cyber criminals. Know that the IRS will never ask you for your banking info in an e-mail. Meanwhile, there's a similar scam circulating that appears to be coming from Coca-Cola. This one isn't legit either, so watch out!

Clark owns a mortgage that he collects payments on much like a bank would. Recently he's noticed that he is getting mail and phone calls from note buyers. These are people who are involved in the latest dare to be rich scheme. They've heard a pitch in a hotel ballroom somewhere about how you can score quick cash by approaching someone who owns a mortgage and offering to buy their note right now. They typically ask the note holder to sell his or her interest for anywhere between 70-90 cents on the dollar. Clark admits there is a very, very small legitimate business opportunity here. But most of these note-buying schemes are rip-offs.

On a related note, the median home price in the United States -- the level at which half of all homes are more expensive and half are less -- has declined this year for the first time since the feds started keeping records in 1950. Home prices are expected to get lower still in 2008 and even lower in 2009. There are some markets like Portland, Seattle and Charlotte, N.C., that are still increasing. But bubble markets such as Phoenix, Las Vegas, lots of California, lots of Florida, the Washington D.C. metro area and Boston are hurting. The only bubble market that hasn't burst yet is the New York metro area. Expect the average price of a home to decline about 1-2 percent per year for the foreseeable future. Just remember that you have nothing to fear if you're in a home and have no intention to move or sell. That being said, two million families will still be put out on the street this year alone. The only silver lining here is that the bulk of the foreclosures are not owner-occupied. They instead belong to speculative owners who may never have seen the properties they're losing. This housing "correction" is actually healthy because it will allow the country to get back to a place where home prices are more affordable to the average person. Finally, Clark denies that the media has caused the housing slump. The market is slumping because it was built on irrational loans that stretched people too far and too many houses going up on spec.

When you use a car dealer to finance your auto loan, the dealer will mark it up as much as they can. But the average black customer buying a new car pays an interest rate that's 40 percent higher than the average white customer -- even after accounting for differences in credit scores. Hispanics, meanwhile, pay almost the same as non-Hispanic whites, just slightly higher. In the used-car market, one in three blacks pay an interest rate that is above 15 percent, while the average rate for a white person is less than 10 percent. Clark thinks it's a shame that this residual racism is still around in 2007.

If you dig deeper into this story, you'll really find that anyone who doesn't get pre-qualified for a car loan will pay more than they should. So Clark advises anybody seeking an auto loan to get pre-qualified at a credit union, which will offer lower rates than a bank. Think about it like this: You may have spent hours researching your car thoroughly, but you've got to do the same on the loan. Dealers are entitled to make money on a loan if you don't do homework and get pre-qualified elsewhere. Historically, that mark-up had been about 10 percent points. After all the legal settlements of the past few years, however, it now is usually three percent. That means if a bank offers you a car loan for 5 percent, the dealer will offer the same loan for 8 percent. So whether you're black or not, it pays to get pre-qualified for an auto loan.

There's a lot of turmoil in the savings world -- once considered the safest part of market -- and much of it involves money market mutual funds. Money market funds are not federally insured, but have historically been designed to be a safe place to put your money and allow you easy access to it when needed. The way they work is that you buy them for a dollar per share and then earn on every dollar with the change in interest rates. They're often sold by mutual fund companies and stockbrokers, and have proven to be a safe haven for three decades. Money market funds obey the "don't break the buck" principle, which is like an unwritten law stating that they'll always be a dollar per share.

Now there are news reports about similar investment opportunities that mimic money market funds but take on additional risks. Sentinel Management Group, for one, is sitting on nearly $1.6 billion in investments of this type and is not allowing people to get to their money. Other major players in the field have experienced a drop in value. For example, Yield Plus is down five-and-a-half percent. Keep in mind that a true money market fund couldn't drop in value because it's always a buck. So how do you know if you have one of these impostors? Clark says to beware if they have the word "plus" in their names. But Wall Street couldn't be happier that a lot of people have these cousins of traditional money market funds. After all, investors are being socked with higher fees for these new investments that are supposedly safe. Clark wants everyone to look at their money market funds statement and know what they own. If you're in one of these fake money market funds, try putting your savings in CDs, a plain vanilla money market fund or a tax-free municipal bond. The latter works well for those in a high tax bracket who make more than $100,000 per year. Meanwhile, for everyone else who lives paycheck to paycheck, retailers like Wal-Mart have hit tough times because their customer base doesn't have much expendable income. Looks like it might be tough holiday season for retailers.

Some bank accounts charge you a fee just to check your account. A call years ago spoke of getting hit with an overdraft fee, even though they knew they had a good balance; was this a clerical error? No, it's a new strategy in banking that tricks people into overdrafting their accounts so that the bank can charge them. Banks used to reject transactions that they knew would cause an overdraft. Not anymore. Many banks now purposely approve transactions that they know will overdraw your account. According to Congressional hearings, banks made $17.5 billion dollars due to this! Even worse, many banks use software programs to see what will cause the most bounced checks, or give you false balance reports at ATMs so that you you'll overdraw! Clark thinks a bank should at the very least inform you that they're going to try to rip you off by approving transactions that will cause overdraft fees. You now need to take additional steps to monitor your account as closely as possible to avoid getting ripped off.

This was a year of embarrassment for colleges who were in cahoots with unethical banks and other lenders. First there was the whole student loan scandal. Now The Milwaukee Journal Sentinel reports that there are some dubious practices taking place on campuses related to student credit cards. Many schools get kickbacks for allowing there to be an "official bank" on campus. Such financial institutions offer outrageous terms and conditions on their credit and debit cards for students. The universities do this to get money under the table money from the banks. These arrangements are technically "partnerships," according to the schools. But the fees on the cards are almost double those available in the general marketplace. Clark believes a full investigation is necessary. As he says, if university officials have been getting bribes, they should go to prison. This is yet another thing for parents to worry about when packing their kids up for college at the end of the summer. Clark says to shop around on campus for a bank or credit union that's available to faculty, staff and students -- instead of just going to the preferred campus lender where the university sells out its students. What is going on in the banking world that offering bribes and kickbacks are becoming so routine??

The stock brokerage industry is divided into two camps: There are the brokers who work on a full commission from the investments they sell you, and those that get paid based on the financial advice they give you. Meanwhile, consumer protection in the field is very weak. The industry has a mentality that brokers are salespeople who shouldn't have to follow any business code of ethics. It's as if the majority of the industry doesn't really care about the financial interests of its clients. In fact, the industry even conned the federal government into passing a law that says brokers aren't liable for bringing you to financial ruin so long as they presented you with "suitable" investment options. If you sign up with a stock broker, you actually waive your right to take them to court if they cheat you. You have to sign a form that forces you to go through company-run arbitration if there's a dispute. That makes it nearly impossible to get back your lost money! A study showed that you have a one in ten chance of winning in arbitration against stock brokers. It's a real kangaroo court scenario, according to Clark. Now, Clark has no problem with arbitration if it's mutually agreed upon by both parties. But this kind is crammed down your throat. Sure there are good brokers out there, but many others are not ethical. Clark's advice is that you never go to a full-commission stock broker. Only use brokers who get paid for their advice, not those who earn a commission from the investments they sell you.

Did you know that Wachovia – the nation’s fourth largest bank – has been party to an ongoing bank scandal? News reports claim that Wachovia has been aiding and abetting a criminal enterprise that has been drafting the accounts of elderly customers without their knowledge. Wachovia gets a fee every time it places an "intermediary draft" on an account, and apparently it’s a very profitable business. The U.S. Attorney of Pennsylvania says Wachovia was so egregious in its involvement that the attorney’s office has filed suit against the bank. People disputed the drafts 60 percent of the time, signaling that the illegal activity was noticeable and clear. You would think that would be a red flag for the bank. At first, Wachovia said it had no involvement. But now the company says it will review its policies and make any necessary changes. Clark would like to talk with Wachovia on the air and invites them to contact the program if they’d like. Your responsibility here is to check your statements. If you see something out of place, dispute it immediately! You only have 60 days to get your money back.

The Government Accountability Office has found out that 401k plans are ripping off workers investing in them by swiping massive fees from you each year. Some of them are taking as much as 5 percent a year off the top. Under law, there is no requirement that you be told what you’re being charged for “maintenance and fees.” So, it’s allowed insurance companies to take advantage of investors. If you own a business, you need to ask point blank exactly what you’re being charged. If you’re an employee and you think your account isn’t increasing as much as it should, you want to ask your human resources department what the fee schedule is. If it turns out that the plan is a rip off, you should consider moving your money into a Roth IRA. The best way for business owner to tell if they are getting taken is if your plan is from either an insurance company or stock brokerage company. You may want to consider setting up with Fidelity and Vanguard, the two biggest 401k administrators in the country. You can’t go wrong with either one, but Vanguard is definitely the least expensive. You should always save for your own retirement. But Clark doesn’t want you to get ripped off. So, ask questions and make sure you see the numbers.

People are earning more than 5 percent in savings accounts and other short-term investments these days. You can find them if you look around. But people who have a lot of money invested are also getting ripped off because of the companies they’ve chosen. Stock brokerages used to offer higher interest rates than banks. But some brokerages have realized that people who have that amount of money often take their eye off the ball when investing. So, these companies have reduced the interest significantly. Merrill Lynch, the world’s largest stockbroker, is paying 1.5 percent interest if you have a quarter million dollars or less in your account. That’s terrible! But it gets worse. Morgan Stanley is paying customers 1.25 percent, and Smith Barney is at 1.5 percent. Wachovia brings up the rear with 1 percent on accounts under $100,000. So, that bank you think is working for you may really be ripping you off. How? They give you that measly interest rate on your money and then loan it back out to other people at 5 or 6 percent. If you have idle cash with one of the full-commissioned stock brokerages, get your money out!

Clark gets very peeved when criminals and scam artists ripoff senior citizens. And annuities are one product these low lifes are trying to push. They’re trying to make a big score off someone who has worked hard his or her whole life, only to have it stripped away in old age. Some banks and insurance companies are guilty of this. When a senior citizen goes into a bank to cash out a CD, the person there tries to get them to put that money into an annuity. Equity-indexed annuities, in particular, earn huge commissions for banks, so they push them hard. And, the biggest targets are widows in their ‘70s and ‘80s. In addition, if they try to get out of the annuity they may pay up to 25 percent in penalty fees. And often, if they’re conned into these trashy products, they don’t see their first penny until they have passed on. There is a fight going on right now between the Office of the Comptroller of the Currency and the Supreme Court. The OCC wants to make it law that banks can push these products and take peoples’ money without any consequences. We’ll see how it all plays out and let you know. But right now, you have a duty and responsibility to protect your parents and other senior citizens you know. Your parents raised you and now they need you. Anytime someone from an insurance company or bank tries to sell your parents an annuity, tell them to leave immediately. That organization is trying to steal their money, and that is all you need to know.

Getting a mortgage these days can be tricky, and it’s easy to get taken at the closing table. But Clark saw a story about predatory lenders recently that infuriated him. It was the lead story in Business Week and it focused on Habitat for Humanity owners who got ripped off by dirty banks. According to Business Week, these banks are tracking down Habitat homeowners and sending salespeople out to their homes to sell them a new mortgage. The salespeople tell the homeowners that their homes have gone up in value and offer them $10,000 to $15,000 in cash in exchange for a new loan with the bank. Habitat homeowners have loans through Habitat at zero percent, so this is a huge mistake. The banks are putting them in loans of 16 to 20 percent, which these homeowners cannot afford. So, the families end up having to foreclose and losing their homes. It’s a disgrace and Clark wants to know why the Mortgage Bankers Association of America doesn’t get involved. This is theft! When doing a loan, look for lenders that don’t charge any closing costs at all or offer “guaranteed” closing costs. The mortgage business is still the wild west, so be careful.

You’ve probably seen charges on your checking account for items you never ordered and certainly don’t want. It’s happening because of a little-known piece of legislation that Congress passed eight years ago. It allows banks to “go into business with” any company and sell your financial information, and it’s made a lot of people rich at your expense. Sometimes these are legitimate organizations, but most of the time these are crooks. Banks are putting charges through every month for these “services,” and people don’t notice. The sad part is that, in the banking world, any money taken from you is gone after 60 days. In other words, if your bank is doing a deal with a sleazy company and your account is charged month after month, you can’t get any of it back after two months. One of these groups has 2,218 unresolved complaints with the Better Business Bureau. Another customer service organization, Ripoff Report, has close to 5,000 complaints against a company known as WLI Reservation Rewards. That’s a lot of complaints. You need to read through your credit card and bank statements every month. When is the last time you did that? You may be losing tons of money each year without your knowledge.

Clark has been pretty unhappy with several banks that have entered into alliances with “marketing companies” that supposedly offer some kind of service. One of these companies is called “Member Works,” which has changed its name to Vertrue. Clark has heard complaints about this company over the years, and now the state of Iowa is going after it for signing people up for services and then deducting the amount from your account. The companies can do this because they are in a relationship with your credit card or bank. One man was having a fee deducted from his account for 16 months without his knowledge. You must check your bank and credit card statements with a fine tooth comb each month. And be wary of trial memberships and free memberships.

Christa, Clark’s executive producer, nearly lost everything in one of her brokerage accounts recently. But thankfully she checks her account online several times a week and she prevented it from happening. While randomly checking her account, she saw that all of the stock in their pretty sizeable account was about to be sold. She immediately called the broker and learned that someone in Gainesville, Florida had hacked into her account and was getting ready to wire the money out. The really scary part is that there is no protection of brokerage accounts, but her company – eTrade – was able to get the money safely back in the account. So, if you don’t normally check your brokerage accounts, start! Often, if you’re not taking money out of these accounts, you don’t check them. But you need to. Brokerage firms are also starting “two-factor ID systems” using USB ports and other security methods to verify you are the account owner. But until then, monitor closely.

A new warning is out about people getting ripped off by mortgage brokers. These brokers have a huge incentive to overcharge people on loans because they get a huge kickback if they do. They make a huge mark-up, known as a “yield spread premium.” So, it’s imperative that you comparison shop when securing a loan. If you go to just one person to get a quote on a mortgage, you are doing yourself a disadvantage. It’s not against the law for them to do so either. But you want to ask if you’re paying a higher rate because of the yield spread premium. Clark thinks lenders should tell people the truth about their rate if they have nothing to hide. But for now it’s up to you to ask. Most people are not aware of the kickbacks going on with mortgage brokers and banks, but Clark wants you in the loop.

Last fall, Clark took several calls about a company called “12Daily Pro.” Clark didn’t name the company on the air at the time, but he tried to warn people just he same. And it turns out his warning was right. From 250,000 to 400,000 people put money into this pyramid scheme and got taken, news reports state. 12Daily Pro claimed people would earn a huge return on their money simply by installing an automatic surfing program on their computer. That didn’t happen. Any time you’re asked to put money into an organization in an effort to recruit others, you need to run the other way. The problem with these schemes is that, by the time these companies are found out and prosecuted, the money is gone. There is no way to make the claims stick. Clark wants to draw a distinction. A multi-level marketing association can be legitimate. If the company is really selling a product and believes in the product, it can be okay for you to work there. But if the emphasis is on recruiting people, and the organizers don’t care about whether you sell anything at all, it’s a pyramid scheme.

Many of America’s soldiers and sailors have been ripped off by investment salespeople who are allowed onto military posts and bases. The soldiers are usually quite young and are brought into sessions with officers and these salespeople. The soldiers are then coerced into investing in mutual funds that have 50 percent commissions. It has become a big story in Washington, but some of our troops still don’t know about it. The GAO (Government Accounting Office) has just written a report about what a ripoff these plans are. Some people in the Senate say they will outlaw these people coming on bases. But in the meantime, we’re letting our servicemen and women get ripped off. These are unholy alliances between officers and the salespeople, and it’s shameful. If you have a relative or friend in the military, be sure to warn that person about these vultures. Military folks have access to a TSP (Thrift Savings Plan), which has very low costs and no commissions. It’s the kind of investment our soldiers need.

There is a trend in direct marketing right now to send very misleading, yet convincing mailings that could wipe out your wallet. The main target is senior citizens and they are old fashioned ways of taking advantage of you. They mailings look like they’re coming from an official government organization or department. A popular one today uses a logo that looks like the one from the Department of Housing and Urban Development. Really it’s just a pitch from a mortgage company to try and get you to refinance. Another one featured in the Washington Post looks exactly like an envelope from the U.S. Treasury, but it too is a refinance pitch. Many also look like correspondence from your bank or from some kind of “sweepstakes commission” or bureau that doesn’t exist. The Federal Trade Commission is very concerned about these scams, so warn your parents. These are all scams demanding payments, so be very careful.

Have you ever been to a Simon Mall? The company has built a brand image around its malls. So, Clark is at a loss as to why the company is treating everyone so poorly this holiday season. Simon’s gift card is what is causing all of the problems. Several states have filed lawsuits against the company because of them, in fact. New York, Massachusetts, Connecticut and New Hampshire have all filed suit. The company has been accused of acting illegally because of all of the mice type and fees associated with the card. Even worse, this year is supposed to be huge for gift cards. Clark doesn’t understand why people continue to use these inferior forms of money. If you don’t use them in a certain period of time, you start to lose it. Remember that cash is king and everyone loves to get it.

The newest scam these days involves ripoffs on currency exchanges. Clark had only heard about this a few times, so he didn’t think it was that bad. But according to the Dow Jones News Wires, these scams are growing out of control. They are set up as traditional boiler room cons, where scam artists are using telephones to cold call you. They claim that, due to rapid movements in currencies, there are billions to be made. They also say their proprietary software to help you make moves on the spread. But the only thing they can do successfully is help you lose your money. The average person getting conned loses $15,000. And they don’t have to get too many people to agree to it before they’re making big bucks. Hundreds of millions of dollars have been stolen in this scam, but the amount per person is so high that it’s not registering as widespread. It’s a tricky game, nonetheless. If you hear a pitch for currency or livestock or oil, basically any commodities trading, run away! And if you don’t understand a pitch, don’t get involved.

Wells Fargo Bank is asking its customers to pay $13 a month to be able to view their own credit history. Clark thinks this is ridiculous because Wells Fargo is one of the organizations that allowed customer information to become compromised and available to crooks. Wells Fargo should not charge its customers to make up for its own carelessness! Do something about it and walk if you are a customer.

Several mutual fund companies have reached settlements with the SEC for misleading consumers regarding the sale of mutual funds, news reports state. Smith Barney, for example, was fined for not telling clients that its brokers were getting kickbacks for putting customers in certain mutual funds. If you’re a customer of Smith Barney, you may want to talk to your broker and find out what’s going on. American Express was also fined for engaging in practices similar to this, as was J.P. Morgan. Another company, Putnam Investments, paid a $40 million fine without admitting any wrongdoing. It makes it apparent once again that people should always buy mutual funds from no-commissioned companies. You save tons of money and you are no longer a sitting duck for the crooked mutual fund companies out there.

Clark wants to talk again about variable annuities and the damage they can do to seniors’ bank accounts. Road shows where variable annuities are sold are popping up all over the country. The target is “nursing home age” people and the hook is a free meal. Once the salespeople have them hooked, they push annuities with a 7 percent guarantee on investment. Sounds impressive right? Well, what these people aren’t told is that annuities have huge commissions that eat up your money. In addition, the penalty to get out of an annuity is 17.5 percent of the money you invested. And the 7 percent is not a guarantee at all. So, in sum, there is never a time when people – older folks especially - should buy a variable annuity. The groups that are supposed to regulate this industry are doing nothing. So, it’s up to you to protect your money and to tell your relatives about it. If your parents tell you they that they have gotten an invitation to a free breakfast, tell them not to go and treat them to a breakfast yourself.

Over the past four years, Clark has gotten lots of phone calls about phony cashier’s check scams. But over the past four months, those calls have been replaced by questions about a new counterfeit scam that has taken its place. Starting about Thanksgiving of last year, calls started coming into the show about phony money orders. Basically, criminals are using phony money orders to buy items through classified ads, on eBay and from retailers, and the phony forms look perfect. The New York Times published a comparison graphic recently that showed a legitimate USPS money order next to a fake one and they looked exactly the same. The reason cashier’s checks and money orders are so popular with criminals is that they haven’t changed much over recent decades. We need some type of electronic verification with these services before more people get taken.

Have you ever heard of an annuity? They are very expensive and don’t do much for you at retirement, but they’re still selling like mad these days. Why? Salespeople are working overtime pitching them to you and me, and it’s working. Annuity salespeople get a huge commission for selling them. The L.A. Times reports that one insurance company is selling annuities that won’t deliver until long after the buyer’s death. One doesn’t pay benefits until age 115. Yet, hundreds of people have bought the product. Another company is using 60 full-time telemarketers and 200 salespeople to sell these products. The pitch may talk about seminars on living trusts, but when you get there the product is really annuities. Except for teachers, who have to put their retirement in annuities, no one should buy these things. The benefit is overstated and the penalties are massive. Salespeople are targeting older people, some of whom are very trusting. So, get involved in your parents’ financial life, especially if they are elderly. Tell them never to let an insurance salesperson in their home and to never attend one of these seminars. You may be left picking up the pieces years from now. More states need to follow California, which now requires salespeople to give people 24 hours notice before they can appear on your doorstep.

Bank of America has reached a point where it has run out of account numbers for checking accounts. Instead of upgrading their systems with software, the banks have decided to take former customers account numbers and give the numbers to new customers. This creates a duplicate person on your old account number, which can mean big trouble. One guy had an old checkbook and decided to write checks to see if they would go through. They cleared perfectly, but the money was being withdrawn from a new customer’s checking account. When Bank of America found out, they bounced the checks and then the stores put the account number on a black list. So the new customer’s account number is on a black list, only because Bank of America tried to take the easy way out of its number problems. Bank of America says this is standard industry practice, but Clark thinks is just appalling.

Some of the best information on the show comes from callers who are getting railroaded by companies. One of those callers was David, who had gotten a check in the mail for $2.50. He didn't know it at the time, but the check was from a company affiliated with Avis rental car, a company with whom he had done business. If David deposited the check, he would give Avis rental car permission to give his credit card number to the other company. That company would then charge his credit card a $90 membership fee that would be automatically renewed every year. It was the first time Clark had heard of a non-bank or financial institution doing this, so he wanted to find out if it’s legal. Shockingly, it is. Any airline, car rental company or other business can share your personal information with an affiliate that can charge you money. Avis refused to go on the air about the check, but the company sent a letter saying it would not pass on personal information without the customer’s permission. They are able to get permission because customers are cashing the non-descript check with the mice type on the back. It’s underhanded and unscrupulous. If you get one of these checks, PLEASE do not cash it to make a quick buck. It’s not worth it!

Clark wants you to know about affinity fraud because it's back again and you could easily get taken. Affinity fraud has been around for many years, but lately doctors and churchgoers have gotten taken. Affinity fraud can take place among any group that hangs out together, though. So, it usually involves a violation of trust. The latest scam ripped off member of various churches who thought they were going to make millions of dollars on import and export deals. Included were such products as bottled water, scooters and more. And, as people were pulling in money, they would tell their friends about it and more people got involved. It spread like wildfire, especially in the evangelical Christian community. Now, $35 million of money is missing. The group behind the scam, which went by the name IPIC International, spent churchgoers’ money on expensive homes, a yacht and even a helicopter. The trick is to use people who are well-respected in their communities – such as doctors and church members – to spread the news. As people buy in, the crooks buy toys from themselves and then take off. The rule is that if you’re not investing in standard mutual funds or stocks, but are dipping into private deals like this, you have got to be careful. When people see money rolling in, they think it must be real. But if returns seem too high, it’s probably not legitimate. The first investors will make money, but after a while it collapses and so will your finances.

People are feeding into the frenzy of identity theft and are getting duped into buying pointless subscription services that claim to protect your identity. These services cost anywhere from $89 to $129 a year. And what people may not know is that many of them are allied with the credit bureaus that are responsible for so much of the ID theft going on. There are also notification services that send an e-mail anytime something changes on your credit card. Clark got a solicitation just yesterday from a service wanting him to buy “identity theft insurance.” If your identity is swiped, it takes a lot to get it cleaned up. But the industry at fault in so many ways is now trying to profit from its lack of response to this problem. Identity theft comes in all shapes, but most of it is very low tech. The basic guidelines are as follows: do not put your social security number on any form; shred as much paper you can if it has personal or financial information on it; and check your credit reports once a year. Clark also wants more laws on the book allowing free credit reports and outlawing social security numbers on health insurance cards and driver’s licenses. California is one state that is very progressive in preventing identity theft. They make it very hard for anyone to get your number. That is the way it should be.

Clark has talked about ways you can unlock certain cell phones and use them overseas. One of the suggestions he’d heard was to buy the phones on eBay. The listing says “world phones” and they appear to be real bargains. But many of these were scams. When you buy on eBay, you have no idea if what the seller claims is true. It’s the ultimate free marketplace, and it’s wide open to everyone – good and bad. Libertarians would say it’s great. Some people have bad experiences, and that’s just the way it goes. But Clark thinks eBay needs to take some initiative in policing what goes on at its site. He says it’s not like placing a classified ad because eBay is its own merchant and all transactions take place on the site, not separate from the newspaper as happens with classifieds. If eBay is going to do the right thing, the company needs to take another tack on its role in site transactions. Clark thinks eBay should set up a bonded marketplace. All sellers would have to be issued a performance bond for selling things. That way the site could ensure sellers and their products are legitimate. Clark isn’t talking about a “trusted seller” program. That’s a racket. This is a bonded seller program that certifies the transaction. In the meantime, consider using escrow services. For right now, you have to protect yourself.

Junk faxes are showing up in people’s fax machines more often these days. About 90 percent of the faxes Clark gets are junk faxes. They eat up his paper and cost him money. But a new junk fax from Canada could really hurt you in the wallet. These are ads tempting you to shop, drive a car or eat in a restaurant for COLD HARD CASH. All you have to do is call a 1-900 number to find out more. What you don’t know is that the phone call will cost you just about $30. It will cost you $100 if you call about all of the offers. To make matters worse, if you don’t want the faxes anymore, and you check the “opt out” box on the fax, you’ll be charged $8 for that fax. It’s unbelievable! If you don’t have 900 number block on your home or work phone, get it. You never know when someone will try to send you one of these or try to make a phone call from your home. It’s just smart!

Over the past four years, Clark has gotten tons of calls from people who have been duped by one of many third world country dictatorship scams. When people call who have lost money, it’s nearly impossible to get money back. Clark would much rather people call before they decide to help some corrupt government official who supposedly needs your help. At least he can try to stop them from throwing away their bank accounts. But many still go ahead and get involved out of greed. One man has written a book on these scams, which have come to be known as “Nigerian e-mail scams.” The book details his contact with these people over several months, after he received one of these e-mails. Tom Davis was supposed to wire 14,000 pounds of sterling to several different locations in Amsterdam. Then he would fly over and a security officer would take him around to the various locations to retrieve the money, which would be used for “administrative purposes.” For doing so, he would receive a cut of the $65 million purse that a former government official wanted to smuggle out of the country. Instead of just deleting the e-mail, he decided to see how far he could take these crooks. During the conversation he was able to discern that they were somewhere in Europe or Africa. He couldn’t find out much more than that, other than the fact that these outfits exist all over the globe. Once these people get your money, there is no way to get it back. So, don’t believe any of these bogus e-mails. Anyone who promises you free money, is selling you a lump of goal.

An old, evil scam is back in full force and Clark wants you to be aware of it. Phony check scams, according to the Fort Lauderdale Sun-Sentinel, are ripping off more and more businesses. The FTC reports that approximately 3.3 million businesses have been ripped off in the past year. It works much like the phony checks that come to consumers’ homes in the amount of $2 or $3. The checks appear to come from a rebate fulfillment center, and most people throw them away because they know it’s a scam. But businesses fall victim because no one is monitoring the incoming checks and they get deposited with the others. By depositing the check, that business is signing up for some service that charges an annual fee. If you own your own business, remember that this is a hot scam. You may not even notice that someone is stealing money from you. So, have a system so that you know what checks are coming in and what checks are being deposited. And watch your telephone bills for charges you don't recognize.