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Telemarketing

Opting out:

  • Telephone Preference Service - 212-768-7277
    To remove your name from telephone solicitation lists
    P.O. Box 9014
    Farmingdale, NY 11735-9014

  • Mail Preference Service - 212-768-7277
    To remove your name from most national advertising mailing lists
    P.O. Box 9008
    Farmingdale, NY 11735-9008

  • www.junkbusters.com - Opt out of junk mail

    Telemarketing info:

  • www.fraud.org
  • www.ftc.gov
  • www.usdoj.gov
  • www.aarp.org
  • www.usps.gov
  • Fraud Hot Line - 800-876-7060
    Call for info on telemarketing scams

Telephone


Complaints/Consumer Help:
  • AT&T
    - Long Distance Services: 800-222-0300
    - AT&T Wireless complaints: 800-888-7600
    - High-speed Internet: 866-447-7333


  • Sprint PCS

    - Consumer Services (888) 211-4727
    To mail your complaint:
    Ronald LeMay
    6160 Sprint Parkway
    Overland Park, KS 66251

  • To get to your provider and bypass rip-off companies use these codes:
    - AT&T 1-800-CALLATT
    - MCI 1-800-950-1022
    - Sprint 1-800-877-8000

    To prevent a long distance carrier from taking your business from the long distance service of your choice or to find out who is your long distance carrier, stay on the line and talk to an operator.

    Calling cards:
  • Costco/Sprint - Costco has teamed up with MCI to bring you a pre-paid calling cards. You can buy one or buy in bulk and get the 3.47 cent rate. The offer is somewhat tough to find on Costco's Web site. To get there from Costco's home page, click on the "electronics & cameras" link in the list. On the rendered page, click on the "Telephones" link. You will be see the Sprint card at the top of the next page.

  • Sam's Club/AT&T - Sam's Club and AT&T have teamed up and they are offering you several pre-paid cards, including one with 1500 minutes or packs of cards with minutes. The rate: 3.47 cents a minute. To get to the offer, click on the "phone cards" link on the left of the page. You will see the offers on that page.

    Regulatory services:
  • The Federal Trade Commission (FTC) has issued the Telemarketing Sales Rule to help protect you from deceptive and abusive telemarketing sales practices. The Rule empowers you to stop unwanted calls and gives your state attorney general the power to prosecute fraudulent telemarketers who operate across state lines.
  • Federal Communications Commission - 888-225-5322
    Oversees the Telephone Consumer Protection Act: telephone solicitation, audio-dialing, "do not call list," and unauthorized faxes.


  • National Fraud Information Center - 800-876-7060

    Comparing long distance or wireless rates:
  • www.consumer-action.org
  • www.rapidlink.com
  • www.point.com

    Public action:

  • National Consumers League
    Understanding your phone bill and recognizing fraud

Television
 
 
Television services:  
  • Comcast - (formerly AT&T Broadband)  
    Phone: 1-800-COMCAST (266-2278)  
    or 1-888-COMCAST (266-2278)  
     
    Customers will be able to opt for the sales, service and repair (both high- speed Internet service and cable) or billing departments from this.  
     
  • Dish Network 1-800-333-DISH  
    For problems, e-mail Dish.installation@EchoStar.com  
     
  • Direct TV - Satellite entertainment service  
     
    Cable regulators:  
  • Federal Communication Commission-FCC - 888-225-5322 or 202-418-7096  
     
  • Cable Television Bureau  
    2033 M Street  
    NW, Washington, DC 20036  
     

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