Sprint PCS - Consumer Services (888) 211-4727 To mail your complaint: Ronald LeMay 6160 Sprint Parkway Overland Park, KS 66251
T-Mobile Sue Nokes Senior VP for Customer Service (425) 378-4991 sue.nokes@t-mobile.com
To get to your provider and bypass rip-off companies use these codes: - AT&T 1-800-CALLATT - MCI 1-800-950-1022 - Sprint 1-800-877-8000
To prevent a long distance carrier from taking your business from the long distance service of your choice or to find out who is your long distance carrier, stay on the line and talk to an operator.
Calling cards:
Costco/Sprint - Costco has teamed up with MCI to bring you a pre-paid calling cards. You can buy one or buy in bulk and get the 3.47 cent rate. The offer is somewhat tough to find on Costco's Web site. To get there from Costco's home page, click on the "electronics & cameras" link in the list. On the rendered page, click on the "Telephones" link. You will be see the Sprint card at the top of the next page.
Sam's Club/AT&T - Sam's Club and AT&T have teamed up and they are offering you several pre-paid cards, including one with 1500 minutes or packs of cards with minutes. The rate: 3.47 cents a minute. To get to the offer, click on the "phone cards" link on the left of the page. You will see the offers on that page.
Regulatory services:
The Federal Trade Commission (FTC) has issued the Telemarketing Sales Rule to help protect you from deceptive and abusive telemarketing sales practices. The Rule empowers you to stop unwanted calls and gives your state attorney general the power to prosecute fraudulent telemarketers who operate across state lines.
Federal Communications Commission - 888-225-5322 Oversees the Telephone Consumer Protection Act: telephone solicitation, audio-dialing, "do not call list," and unauthorized faxes.
