Information on other types of phones and telephone-related products and devices.
Read Clark's tips on using cell phones overseas.
Jun 20, 2008 -- Skype taking video phone calling to the next level
Christa is excited about her new Samsung Instinct, which is basically an iPhone lookalike. It has high-speed web browsing, e-mail, GPS, TV, radio…oh, and it makes phone calls too!
Of course, these are all things that phones have done for awhile now. But the Samsung also has a sleek interface and a slim body. As Christa says, we'll have to get her final verdict on the phone in a few months. She's still in the "initial dating phase" with her Instinct.
The wireless industry would love for consumers to get in the "mobile device" mindset -- a term denoting that it's not just a phone, it does so much more.
Soon wireless networks will support unlimited international calls for free. Skype has been trying to get the government to force the cell carriers to let you use Skype on your handset. But there's been pushback because the carriers make too much money ripping you off on international calls. Expect this to change with the arrival of the next wave of cellular technology -- called 4G (fourth generation) in industry lingo.
Skype, meanwhile, has released its 4.0 beta version, and it's heavy on video calling.
When he attended the 1964 World's Fair, Clark recalls that AT&T demonstrated a picture phone. Back then, it seemed like that technology was just around the corner. But video calling never hit the mainstream. Maybe people don't want to be seen on a video phone call. But Clark thinks Skype may be the one to take it to the next level.
Clark's long term goal is to have the capability for show callers to be seen, not just heard, on ClarkHoward.com.
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Jun 17, 2008 -- A step-by-step guide to stop spam on your cell
Regular listeners know that Clark often trashes the nation's cell phone companies because they gain so much profit from spam texts. But he never likes to just harp on a problem without offering a solution.
Today he's pleased to tell you that David Pogue, a technology blogger for The New York Times, has unearthed some hidden procedures for eliminating spam texts that should help AT&T and Verizon customers. T-Mobile is working on ramping up similar opt-out capabilities, while Sprint has no procedures in place at all.
So check it out today and stop paying for every spam that comes to your handset. Of course, those who are on unlimited texting plans never have to worry about paying for spam.
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May 14, 2008 -- Breaking the chains of Blackberry addiction
Many Americans are so addicted to their Blackberry devices that they've become "Crackberry" addicts. In fact, Clark knows that he could easily become one -- but he's taken preventative steps to ensure it doesn't happen.
Recently he was at the dentist when his smartphone began buzzing with incoming calls. So he actually took it out -- while the hygienist was hovering over him -- to see who called him. He'd be done in if he had a Blackberry that delivered e-mails on constant feed!
A new English study finds that 1 in 3 Blackberry users show addiction signs similar to alcoholism. While out at a restaurant, Clark noticed a couple both on their Blackberries during a candlelit dinner. That's definitely not a good way to earn brownie points with your date.
Some 14 million people now have Blackberries because they think it frees them up. But really it's more of a burden that makes you less productive, according to the study. You work more, but you're not necessarily more productive.
While Clark likes the convenience and portability of a Blackberry, he vows never to have a portable phone device that automatically feeds e-mails as they arrive. Christa, however, has wagered $1 that says Clark will have to eat his words in a few years. She expects all handheld devices to auto-deliver e-mails as a standard feature in the near future.
Clark has set his smartphone to deliver e-mail about 14 times a day. That way he doesn't get oversaturated. But Kim has already noticed that Clark is conditioned to look at his phone whenever it vibrates with an incoming call. Is he moving slowly but surely toward Crackberry addiction? Only time will tell…
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Nov 29, 2007 -- T-Mobile's sweet holiday deals
The Super Bowl is the biggest moment of the year for the ad industry. The cell phone industry, meanwhile, has the holiday season as its annual pinnacle. This is the time of year when people who are just getting out of their 2-year contracts look to switch carriers. So you'll see the Big Four advertising everywhere in an effort to woo new business. T-Mobile is one company that tends to give an early Christmas gift to the people every year. T-Mobile is like the weak sister of the Big Four, which is a shame because the Jan. '08 issue of Consumer Reports ranked it just behind Verizon in overall satisfaction. The irony here is that Verizon is the most expensive and T-Mobile is the cheapest of the bunch. In fact, T-Mobile is like the great compromise: You get the best rates and it's the one carrier people hate the least.
T-Mobile's current sale is a real winner. They're offering 1,500 peak minutes for $39/month. Notice that $40 is a real price point in this business; all the companies offer comparably priced plans before junk fees and add-ons. But 1,500 minutes is what makes this offer a keeper. For $10 more a month, you get the 1,500 peak minutes and unlimited free calling after 9 p.m. and on weekends. Just grab these T-Mobile deals fast because they probably won't be around for long. On a related note, Consumer Reports says that Sprint came in dead last in 20 major markets across the country. AT&T didn't do too much better; they came in just a hair above Sprint. But AT&T has a new leader that Clark thinks will turn things around, while Sprint remains leaderless.
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Nov 27, 2007 -- New cell industry developments pique Clark's interest
There are a number of new developments in the cell phone world that have Clark excited. There's a low voltage price war between a few smaller carriers that most people don't know about, plus Verizon has an exciting new development. Let's begin with the Verizon news. Starting next year, you'll be able to bring any phone to their network and use it without having to buy a Verizon phone. You can thank Google for this. It turns out that Verizon is scared of Google launching an open wireless market. So they're trying to make themselves more competitive.
The other big news involves buying cell phone minutes, which is part of an outdated business model that may be on its way out. The move started initially with Cricket and Metro PCS, who both offer unlimited calling for a flat rate starting around $35/month. But traveling with these companies has always been a problem. Now Sprint's sub-brand, Boost Unlimited, is offering unlimited calling plans for $45/month in a dozen or so new states. Boost has an edge over Cricket and Metro because they only charge 15 cents/minute if you travel and leave your home calling area. If you're a business traveler, you may also want to check out
Helio.com, which offers unlimited Internet, texting, calling and more for $119/month.
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Nov 26, 2007 -- Sprint settlement heralds lessened carrier control
Here in the United States, cell phones are controlled by the Big Four carriers (Verizon, AT&T, Sprint and T-Mobile) with an iron fist. But that may soon be coming to an end. Sprint has entered into a new settlement that will allow you to keep their phone after you finish your contract. You can then go to another provider that runs on a compatible network -- such as Alltel and Virgin Mobile -- and you won't have to buy a new phone!
The old business model where cell phone companies tie you into their phone and their network makes no sense. Most of the world runs on a network called GSM. We are actually one of the only countries with two competing networks -- GSM and CDMA. Meanwhile, public revulsion over the Apple/AT&T iPhone deal is really helping to bring about a new day in the industry. Isn't it funny that with all the talk of smart phones our mobile devices are actually much dumber than the phones people use overseas? In fact, Verizon takes smart phones and dumbs them down on purpose to disable functions that they can't figure out how to monetize yet! So Clark loves the outcome of the Sprint lawsuit because it will really help open things up. Soon we'll buy phones like we do any other piece of technology. You don't buy your computer from your Internet service provider, do you? No, you buy it elsewhere and then hook it up. Cell phones will one day be like this.
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Nov 12, 2007 -- Premium services not covered in unlimited texting plans
The whole text messaging phenomenon is really misunderstood by many adults. Clark recently heard a government regulator in the telephone industry admit he's not familiar with texting. Parents are often similarly oblivious. That's why unlimited text messaging is a real help. If you have text-happy teens, it helps ensure that your kids don't run your bill into the ground every month. But those unlimited plans don't cover all text messaging services -- especially some premium services that are advertised on MTV and elsewhere. There was a recent news report about one developmentally disabled teen that ran up a $10,000 bill in one month using these services. The sad thing is that the child's parents had an unlimited text messaging plan through Sprint. The cell phone carriers get a kickback for doing the billing, so there's no real incentive for them to modify their practices. Parents need to be aware of this danger and teach their children not to give into alluring services that offer dating opportunities, a joke of the day or horoscopes sent directly to their handsets, among other things. But there's a larger problem here. How can you even get the FCC on this issue if the commissioners don't know what text messaging is?!
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Nov 05, 2007 -- Google announces new wireless platform, but no Gphone
If you were expecting Google to announce the rumored Gphone today, you might have been disappointed. But Google did announce a new platform called Android that promises to shake up the traditional cell phone monopolies. Soon you'll be able to take any wireless device you want and access phone calling, e-mailing, web surfing, music and TV on your digital device. This is not a Star Wars thing that's 10 years away; this should start happening late next year! Google found support for Android among a lot of big-money players. They all see the financial advantages of busting up monopoly cell phone companies who want to control everything on their platform. What the future holds from here on out is almost limitless. But free cell phone calling will probably be one benefit!
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Oct 16, 2007 -- Free directory assistance makes a comeback
Do you remember when it was free to call directory assistance? Some free services are making a comeback thanks to a new ad-based business model. Clark's teenager recently called old-fashioned directory assistance and was charged a $1.80 before he told her about 1-800-FREE-411. Google has also launched a free service (for business listings only) available at 1-800-GOOG-411. Meanwhile, AT&T has its own service through 1-800-YellowPages.
People sometimes gripe that the numbers they get from these free services aren't always correct. But there was a recent study that found the numbers you get from paid services are just as likely to be wrong. So why pay extra for the chance of a wrong number? Clark often turns to the Internet when he's looking for a number. He practically never looks in a phone book anymore. Remember the 1979 move The Jerk starring Steve Martin? There was a scene where the new phonebook arrives and Martin goes running for it, looks up his name and shouts, "I am somebody! I'm in the phonebook!" Pretty soon people won't know what the whole phonebook phenomenon is about. In the future there may not be any phonebooks, because the costs to print and distribute them are so high. The bottom line is that you shouldn't be paying for directory assistance when there are so many free options out there. On a related note, Clark was talking to someone who lost their cell phone just a few days ago. The person discovered that thousands of dollars in international calls had been made by the thief. Under the current law, that person is responsible for those costs. To avoid a scenario like this, call your cell phone provider and get an international calling block.
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Oct 11, 2007 -- Blyk launches free cell phone service in Britain
Some of you may recall when Clark mentioned that Google is trying to develop a cell phone you can use for free in return for watching ads on it. It's been one of the worst kept secrets in the electronics industry. Google is getting ready to bid on spectrum at an upcoming federal auction to facilitate the proposed build-out. Mind you there's be no confirmation from Google of all this. But Verizon is terrified that Google will launch free cell phone service and destroy their costly pricing model. In fact, Verizon filed suit against the federal government trying to invalidate the rules for the upcoming auction.
How realistic is it that cell phone use could be free? Well, in Britain there's already a company called Blyk that offers free calling and free text messaging. The initial Blyk rollout is only for people between the ages of 16 and 24 -- so they can tightly target them with certain ads. Coca-Cola was one of the first advertisers to sign up. So what Google is talking about behind the scenes is already happening overseas. Meanwhile, Clark thinks Verizon is foolish to try to use the courts to block innovation. The truth is that they run a good company, and they shouldn't be afraid to compete in the free market.
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Oct 10, 2007 -- FON offers free Internet around the world via a sharing program
What's the price of web surfing nowadays when you travel abroad? Whatever it is, Clark doesn't like to pay it! That's why he was excited in 2003 when he first heard about some vaporware from FON. This Spanish company now offers a router that allows consumers to share their Internet connection with travelers passing through their area. In return for sharing upfront, they too get free Internet around the world from other members when they travel. This is a big deal in Europe where British Telecom is installing 2.7 million FON routers across England. If you become a phone member here in the United States, you will routinely have access to free Internet when you travel overseas. So what's the cost? FON sells their router for a one-time fee of $40 -- that's it! Some cable and phone companies in the United States are hostile to this sharing model, but Time Warner is among those who have embraced it. Clark plans to order a FON router for his condo building in Florida and make his Internet connection available to his fellow residents for free. FON's routers even come with security so others can't eyeball your financial info. On a related note, The Los Angeles Times recently reported that both AT&T and Verizon reserve the right to fire customers if they say anything bad about them. Why should they monitor free speech? Clark thinks it's shameful what these monopolies are doing.
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Oct 05, 2007 -- Verizon announces products to compete with the iPhone
The iPhone has been a huge hit for Apple. It's also left a lot of people disgruntled because of Apple's exclusive deal with AT&T. Users of the iPhone are handcuffed to a two-year contract with the phone carrier. Apple released the iTouch to quell some of the criticism. The iTouch has the look and feel of the iPhone and all its bells and whistles. But it is not enabled for phone service! Now Verizon has become envious of the iPhone's success and done something it never does. The company has announced some vaporware in the form of competing products that are due around Christmas. They're supposed to be like the iPhone or even better, but we'll have to wait and see if they materialize. No word yet if T-Mobile or Sprint will do the same.
Clark recently was in an Apple store in a mall and it was packed with people on a night when other the stores were empty. Customers were playing with Macintosh computers, iBooks, iPods, nanos, iPhones and more. The sleekness of Apple products looks like something from a science fiction movie of the future. Clark is really impressed with Apple's design sense. For example, Clark's wife has a Mac now for her business. It cost a fortune, and Clark could have bought four desktop PCs running Vista for the price his wife paid. But his wife has a connection with her Mac like it's a person. That's because Apple's Steve Jobs is a creative genius who knows how to really make products pop. Look at Pixar. Also co-founded by Jobs, Pixar combines artistry and electronics in a way that's warm, exciting, colorful and stylish. Most people are willing to pay for all the pizzazz -- but not Clark!
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Oct 03, 2007 -- Spammers invade your cell via text messaging
Do you get spam text messages on your cell phone? Clark recently got the same spam message on both of his cell phones from two different carriers. It was a text message for a "hot" stock that he later read was making the rounds. This whole field has become a new battleground in the cell phone business as spammers have moved from e-mail to text messages. The cell phone companies benefit whenever you get spammed because most people are on metered plans and pay five or 10 cents for every text they receive. If this sounds like you, call your carrier and ask to be reimbursed or credited for every spam text that hits your phone. After all, it's your money -- no matter how little it is. You may also want to get unlimited text messaging if you have teens on your plan. Some teens use text messaging a hundred times a day! Finally, you might also want to have international calling blocked on your cell. This will protect you from hefty expenses if your phone is stolen and someone tries to call overseas.
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Aug 24, 2007 -- Phone companies charging fees to not use long distance
Do you need yet another reason to dump the three monopoly phone companies -- Verizon, AT&T and Qwest -- and their outdated landlines? Well, here it is: Verizon is playing dirty pool by getting into the AT&T game of charging customers a fee for long distance even if you don't use long distance. The Verizon fee is a couple of bucks a month, but AT&T had been charging people between three and five dollars to not use long distance! So unless you absolutely need a landline, why not liberate yourself? Here's the problem the phone companies are facing: They fought very hard to be able to sell long distance, but then people started using their cell phones, pre-paid cards, the Internet and/or cable phone companies to make their long distance calls. In fact, the cable companies usually offer unlimited long distance. So now the monopoly phone companies are fighting a losing battle. Clark advises anyone who has older parents to go through their phone bill and see if you can save them money by enrolling them in Lifeline, which is a much more affordable tariff-rated service that seniors can get. Also be aware that if your parents have been in same residence since the early '80s, they may be paying a lease for telephones they had back then. Those fees could cumulatively amount to thousands of dollars, so be on the lookout on your folks' behalf. Finally, one last tip for saving money when it comes to your landline: If you pay for an unlisted number, why not just change it to a listed number and make up the name in the listing? Clark doesn't care if you call yourself Abraham Lincoln, the point is just to stop paying extra and unnecessary fees!
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Jun 21, 2007 -- Free e-mail on your old cell phone
What if you have a regular old cell phone that doesn’t get e-mail and you want it on your phone without all the extra fees and having to buy a new phone? There is now a service called Teleflip that sends your emails to your regular cell phone for free. You can also send e-mails for free. Make sure you have unlimited text messaging when using this program though because each e-mail is logged as a text. Go to www.teleflip.com and try getting free e-mails on your regular phone.
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Apr 02, 2007 -- New trends in cell phones
It’s the time of year when cell phone companies get together and introduce their new ideas and gadgets. The one clear pattern is that it’s no longer about the phone or how many minutes one gets with it. It’s about all of the “extras” that the phone can do. Think back to the early ‘80s when cell phones were so rare and so large that they had to be part of a “bag” in the trunk of your car. Typically, plans cost $35 a month with no minutes included. You couldn’t roam with your phone and if you made a long distance call, it might cost you an extra $1.50. It was so expensive because there were only two phone companies in each city. Nowadays, people have way too many minutes and phones are a dime a dozen. The latest craze is what accessories come with the phone. Helio, for example, has a device that centralizes your text messages, your e-mails and your instant messages. Verizon and Cingular are into television on cell phones and GPS location capability. In addition, Sprint has reduced prices on loading songs onto its new phone, the “Upstage.” It has a keyboard for texting and on the other side is a music player. Songs are now 99 cents.
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Oct 04, 2006 -- Cell phones for seniors, kids
If you have aging parents and want them to have a cell phone for emergencies, there aren’t many viable options out there. Today’s seniors didn’t grow up with cell phone technology, so they have trouble dialing and seeing the screen. Now there is an option for seniors that could save them in an emergency. It’s called the “Jitterbug.” The phone has an extra large screen with large letters and only three buttons on the phone. So, seniors only have to hit one of three buttons and they can see the screen. It’s not cheap. The first year of use is $299 and includes the phone. After that, it’s $180 a year. So, it’s pricier than most plans, but it may be worth it to you. Check it out at gojitterbug.com. On the other end of the age spectrum is the Firefly. It too has very few buttons and is designed for kids who need to call Mom, Dad or an emergency number. It’s sold at Target and looks like a little video game. There are pre-paid plans and monthly plans you can check out at fireflymobile.com. So at what age should a child have a cell phone? Tell us what you think on our latest poll.
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Apr 25, 2006 -- Cell phone cameras get better and better
Cameras in cell phones are getting much better these days, Clark wants you to know. In fact, there is a Japanese manufacturer that sells amazing digital camera phones online before they’re released in the States. Check it out at dynamism.com. You can either buy them early and just use the camera, or you can wait until you can use the phone and camera together. The first two to have the phones will probably be Cingular and T-Mobile. And Clark predicts that by Christmas 2007, you’ll be able to e-mail your pictures from your phone straight to a photo lab and print them out. Eventually, it will replace the need to take a digital camera with you on trips.
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Mar 28, 2006 -- Clark talks about Loki and Slingbox
Clark talks about Loki and Slingbox - new GPS and television gadgets. Just remember to disable your pop-up blocker if you have one in order to listen.
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Mar 17, 2006 -- Get out of your cell contract for free!
Clark has gotten lots of calls from people who learn the hard way that they can’t get out of their cell phone contract unless they pay a huge fee. All that is about to change. Let’s say you’re with company A and you want to be with company B. As luck would have it, someone else wants out of company B and wants to be with company A. It is possible now to swap without having to pay any fees. According to Money Magazine, celltradeusa.com acts as an intermediary between the cell phone company and the two parties. Clark has checked it out and says it all looks legit. Of course, the best deal of all is to go with the two providers that do not require a contract in the first place. Those are Cricket Communications and Metro PCS. Having no contract beats having to get out of one any day.
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Feb 08, 2006 -- Phone companies charge toll for Web use
AOL and Yahoo have both announced that they will offer preferential treatment if you pay for your e-mail. What does that mean? Well, those e-mails appear first, which is a good thing. But the e-mails also don’t go through spam filters. Clark is not at all happy about this move, so we’ll keep you posted. In other bad news, Craig’s List is now thinking of charging in some areas. The site has always been free to list on, as a way of bringing people in communities together. San Francisco, LA, San Diego, Boston and Seattle are a few areas where the fee-based model will be tested. Well, that didn’t last long. Even more bad news is the proposal to start “network neutrality.” Monopoly phone companies are planning to charge Web sites a fee if those sites don’t pay them a cut of the pie. They plan to give customers very bad customer service on their Internet lines if the sites don’t pay them a toll. It’s ridiculous. Some people aren’t making money off their sites. They’re just offering information and having to pay for that domain name. So, the phone companies are trying to control freedom of speech.
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Sep 12, 2005 -- eBay wants to buy Skype & new Internet phones
Tens of millions of Americans have a need or desire to make phone calls overseas. With students abroad, deployed military personnel and international workers, the numbers may even be in the hundreds of millions. Traditionally, international phone calls have been very expensive though, and it’s made it difficult to stay in touch. That was before Skype. The business plan of Skype is to use the Internet to make international phone calls for free or nearly free. The company has nearly no revenue at this point, but eBay is buying Skype for about $4.1 billion. Internet phone calling is getting so popular that eBay wants to buy into it. You don’t have to know anything about computers or the Internet because it’s so easy. In addition, new computer phones are coming on the market that will be used with your computer while making calls. The phones are about $100 and they fit in your pocket. You can take the phone to any Wi Fi spot and call locally for free or nearly free!
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Mar 21, 2005 -- Alternatives to traditional phone lines
Clark has an Internet phone line, two cell phones and a traditional home phone line for his digital video recorder. That is a lot of telecommunication and Clark hates paying the $400 it all costs each month for all of the gadgets. Because of a change in the law, Clark recently had to switch his local phone service back to a different company. And, within a week or two, he’d already been “slammed” by another company. He’s not even a customer of the company, yet they’re billing him for long distance calls. There is a terrible level of service from these phone companies. The good news is that we have so many alternatives for telecommunications that there is no need for a home phone line. Clark would like to ditch the line all together, and he’s constantly working on ways to do that.
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