Consumer Help:
- Department of Transportation -
Federal Aviation Administration
Consumer Hotline - 800-FAA-SURE
Security or safety complaints - 800-322-7873 - DOT Aviation Consumer Protection Division (ACPD)
For complaints about air travel service - 202-366-2220
Or write to: Aviation Consumer Protection Division
US Department of Transportation
Room 4107, C-75
Washington, DC 20590 - FloridaDept. of Agriculture & Consumer Services
For Florida problems only:
In Florida - 800-435-7352
Outside Florida - 850-488-2221
Travel problems - 850-922-2966
Responsible for protecting consumers from unethical sellers of travel. Before contracting with a travel business, call to determine
whether it is registered and if there are any complaints against it.
Or write to:
Division of Consumer Services
235 Mayo Bldg.
Tallahassee, Fl 32399-0800
Cruises: - Cruise Line International Association - 800-372-2542, 212-921-0066
500 5th Ave Suite 1407
New York, N.Y. 10110
Fare shopping: - Best Fares - 800-880-1234
Order a magazine subscription online or write to:
1111 W. Arkansas
Arlington, TX 76013 - Travel Bargains - 800-AIR-FARE
Air fare consolidator - www.travelocity.com
- www.expedia.com
- www.1travel.com
Fraud: - National Fraud Information Center -800-876-7060
Check on suspicious vacation offers - Woodburn Travel - Bahamas Cruise
Do not sign a contract for this trip. Write a concise letter, including how you got involved, costs, and why you want out to:
Governor's Office of Consumer Affairs
2 MLK Drive, Atlanta GA 30334 - Class Travel International (CTI) -
Do not get involved with this company. If you have, contact Michael Hughes, Deputy Attorney General with the California Consumer Protection Office Phone - 213-897-2627
Fax - 213-897-4951
e-mail: hughesm@hdcdojnet.state.ca.us
Hotels and Hostels: - www.hoteldiscounts.com - 800-964-6835
- www.utell.com - 480-624-6000
- Hostelling International - 202-783-6161
Miscellaneous: - U.S. State Department Travel Advisories - 202-647-5226
- www.thetrip.com - Track a flight course
Passports: - Federal Information Center - 800-688-9889
Passport questions - Passport renewals - 800-275-8777
To find which Post Offices have renewal forms or take applications in person (required for a new passport). - Passport/Visa Information - 800-741-7874
Expedite passports and visas
Passenger rights: - independenttraveler.com - If the air fare later drops, you are eligible for a travel voucher in the amount of the price difference. This is just one of the many rights you have as a passenger htat most airlines bury deep within the paragraphs of their legal disclaimers.
Travel Agents: - American Society of Travel Agents (ASTA) - 800-965-2782
Agency referrals
Consumer Affairs - 703-739-8739

