Am I the only one who filled out the order with a plus instead of a minus? When my glasses arrived I couldn't see what they looked like on. I called customer service and they looked at my order and saw MY mistake. Since I believed I had been very careful in filling it out, I asked if I was the only one, "No it happens all the time", to which I replied then you need to change something, like maybe having the customer fax the prescription, what a novel idea?????Most of us hand over the script to the optician and have never had to know the + and - of our correction and therefore not aware we have made a mistake. I am getting 50% of the sale before postage. No packing slip to tell me that I had gotten my order, I was sure they belonged to someone else. So I probably won't order from them again and chalk this up to a costly ($40.00) error. Clark Howard fans don't enjoy losing money especially if it is easily preventable.

Ordered a pair of progressive lenses with titanium frame. They arrived in less than 3 weeks. I'm satisfied with them.
I tried to order tinted lenses (sun glasses) in a larger frame but at check out it rejected the order. Contacted Customer service, they never got back to me. They lost a customer.

My only complaint about Zenni is that you cannot order smaller frames for bifocals. I have always worn smaller frames with my bifocal Rx and I don't like Zenni's choices for multifocal. I ordered 2 pair. One with the bifocal and another frame just for distance. The single vision glasses were actually as big as the bifocals yet they wouldn't let me order that one in a bifocal. I hope they change that in the future. Otherwise, my whole family is satisfied with our purchases from them.

I have bought 4 pairs of glasses thus far...and intend to buy more. My last pair were 100% titanium frames with no-line bifocals, transitions, etc. for $86.00. Walmart asked my $425.00 for the same pair.

I am a person who normally does not order apparel items via the internet due to the fact that I like to see what they look like by trying them on. I have been experiencing problems with eyewear lately because I usually need larger frames that cover my eyes without seeing out of the bottoms or tops of the frames. My recent optician/optometrist does not carry frames large enough for my face. How do you overcome this issue and ensure the size of the frames are adequate to fit the face or head?

We've used Zenni for about 2 years, and love it. The glasses are as good (or better) than you'd get at a brick and mortar store, and the prices can't be beat.

Don't be intimidated by the process of measuring for the frames, it's pretty easy if you take it step by step, especially if you have an old pair that fits to measure from.

For the pupil distance (not on the prescription) do this:
Put on your current glasses. Have someone use a DRY ERASE (NOT permanent!) marker to put a dot directly in front of each pupil. Make sure they shift from side to side when doing it, not just looking at the middle and glancing each way. Then take the glasses off and measure between the dots to get the P.D.

We've ordered glasses 3 times from Zenni and never had any problem. Thanks so much for the tip. It has really saved us!

I love ordering online eyeglasses which I first heard about many years ago from Clark when he told us about 39dollarglasses which I believe was before Zenni or any other. Though I guess now that price is high with all these competitors-(aint competition great!)and they have been slow to add more styles,I know I can receive them in a week usually & customer service is at least breathing! I tried Zenni though too slow for me though great selection but never did respond to any inquiry. However for these prices I can live with that. It's amazing that not only are the prices great but the quality of these products are much better than retail stores--obviously overhead is a factor and it's been unbelievable savings for my family. In the past I might pay $400+ due to my scrip. and I have 2 kids who lose lots of glasses and it's a beautiful thing! For the poster who worries about adjustments,lens falling out, etc. go to the dollar store and get of screws, pads etc. As far as the PD measurement I've never had that included on my scrip but most websites have the PD ruler and instructions to print out or just search google. The key to the whole thing is when the laws were changed that requires releasing a patients scrip. then Clark telling us about that.I can't wait to explore these new vendors!

Regarding Pupillary Distance. This is for Shel. Whoever is examining your eyes should give you your pupillary distance(PD) measurement. My current optometrist didn't give it to me, so I called back to the previous eye exam place to get it. My guess is, they don't want you to have it because this is the last pice of the puzzle to prevent you from going out on your own to buy them i.e online.

I bought my glasses from Zenni about 10 months ago & I absolutely love them! They are no rim, non-glare, transition, no line bifocals that cost me $95 and I waited 4 weeks to get them. They're perfect! I also bought my 8 yr old granddaughter a pair & she loves hers too. Many people have asked me about my glasses & I have recommended Zenni Optical to every one of them. I have no complaints whatsoever!

Yes, there are many online prescription eyeglass companies. I just bought a pair from GlassesFair.com and ALL their glasses are $24.99 or less. They are great and what a deal!

thanks clark for recommending this site. i love the styles they have on glasses unlimited.com. there are so many options and such gr8 prices!!

The Best, Just the best, I have purchased a few pairs from www.glassesunlimited.com they are perfect, they came quick, and they have reps to talk to lateand they are really nice.

Been using Zenni for about 3 years now and love them. Had to move into progressive lenses this year and the doctors office was going to charge me around $265 with insurance. Just got my new specs from Zenni on Friday and only paid $66 and they work great.

My son and I are both cursed with terrible vision and I've been ordering from Zenni for a year now. He just got his first glasses prescription this past spring and was concerned that he'd "look like a geek." so to make it more fun, we went to Zenni and ordered a snazzy pair of prescription shades for him. Suddenly, having to wear glasses didn't seem so bad. I could never have done that paying full price elsewhere.

I bought a pair of glasses from Zenni
($ 12.95 which included shipping). They were exactly as ordered. Good quality. I also made a mistake in my prescription which they caught. Highly recommend.

My sister told me about Zenni and I have purchased my last 2 pair of glasses from them. Love them...Love them. Took a couple of weeks to receive but I no problems with the vision. Why should I pay big prices when I can get the same thing from Zenni and pay little, little prices. My husband would not order from Zenni and just paid over $300 for glasses....I can do a lot with $300. I paid less than $100 and got 2 pair plus the shipping.

Have ordered bifocals several times with no problems. If you want true designer frames, top, top quality, they are not. But if you are like me, and you want GOOD quality, GOOD looking glasses at a reasonable price, they are that. Had to call for help with broken frame, got live helpful person, and was able to order replacement parts a year later and fix them myself. I love Zenni. Dependable and good quality.

Too bad these new sites don't offer children's glasses like Zenni! I have been ordering my daughters off there for a while now.

Been using Zenni for years now and never had a bad pair. The only problem is the learning curve for the sizing for your frames but fortunately had the size info inside the frame on an old pair of expensive glasses. Don't forget to look for that info. Go to Wal-mart for your PD. It doesn't change after you are an adult.

Well I paid over about $400 for my bifocals with Scratch/anti reflective from Pearl Vision, 2 years later it's peeling off. I know 2 years it when I should get them, but I can't afford them right now. So Zenni, here I come.

I tried Zenni last month after hearing Clark talk about them. I got my order in about 8 business days and they are working great.

GREAT DEAL! I'm wearing a pair of Zenni progressive lens glasses right now(spring hinged half frame style). Ordering was easy and I received delivery in 16 days. Total cost including shipping was $42. Zenni forwarded the USPS tracking number upon processing.

My wife and I have both ordered over 20 pairs from Zennie over the past several years. We keep some in the car; at the office; extras around the house, etc. They are great. Only one pair was not great, but, with the price: who cares!

The problem is when you need an adjustment, nose pad, screw, etc.etc. you can't drop by Zenni's office...Or when you get scratches or the TERRIBLE anti reflective coating or crappy scratch coating wears off and is peeling, I doubt that Zenni will replace the lenses for free like my optometrist does...the way I see it my optometrist spends a lot of time making sure my lenses match what she found in the exam room...The eyes lead the body...the last thing I want is an cheap, underperforming lens out in front...I would much rather have the best...or close to it...YOU GET WHAT YOU PAY FOR!!

I've ordered my last 4 pairs of high index prescriptions online for only $60 each. No problem so far.

I've ordered glasses from Zenni Optical twice now. For $22, I got a durable pair of frames and sunshields that arrived promptly. I don't know if they're the most stylish frames available, but for saving about $200, I don't care if they're stylish or not! And, most importantly, the prescription lenses were right on target. I can see perfectly with the Zenni frames.

lol@ "that don't skimp on style"

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