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Oct 08, 2009 -- Wells Fargo's double whammy on credit cards, HELOCs

MONEY-SAVING MOMENT: Wells Fargo is planning to raise interest rates on credit card customers across the board by November 30. They're rushing through an increase before a new federal ban on raising rates on existing balances goes into effect December 1.

So what does this mean to you?

Well, the giant monster mega-bank was a beneficiary of bailout money and your reward is that they boost your interest rate?! Your assignment is to reduce the amount of money you owe on credit cards. Go join a credit union and get one of their credit cards to do a balance transfer if you must. At least the credit unions are not pulling all these gimmicks like Wells Fargo.

And we have one more announcement for Wells Fargo customers. The San Francisco Chronicle reports the bank is doing blanket reductions in home-equity lines of credit (HELOCs) without doing individual property assessments.

(Editor's note: Wells Fargo gave us the following statement: "The fact is we conduct case-by-case reviews based on a variety of possible factors such as credit scores, debt levels, payment history, property value changes, etc. to determine if a customer’s home equity line of credit limit is in line with their financial condition. We also encourage our customers to call us if they believe we made our decision on incorrect or incomplete information.")

This is reportedly happening to 3.6 million people.

(Editor's note: Wells Fargo maintains the following: "We serve a total of 2.6 million home equity households across the country. And the majority of our customers have not had their lines reduced or restricted.")

If you are in midst of using your Wells Fargo HELOC, Clark advises you to draw it down right away and deposit it at another financial institution so they can't automatically claw it back from your account.

Unfortunately, Clark won't be able to answer any questions submitted via commenting. If you have a question, please try posting it to our message boards.

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What others are saying

  • what about wachovia?
    I had a HELOC with wachovia and recieved a letter last year (around this time) from them saying that due to falling equity in the area, they were closing my account as of 3 days from the date of the letter. not much time to do ANYTHING, and unfortunately, i did not watch Howard Clark on the regular, and so i did not pull out my remaining line.
    Will this increase with WF affect Wachovia past customers due to the merger??!! HELP!!!!!!!!
  • Wells Fargo Interest Increase
    I also got the letter from Wells Fargo. Of course it was not a reflection of how I managed my account. I called Customer Service and got a rude guy who said there was nothing they could do to reduce the rates. I went from 5.9% fixed to 14.99% just because they can. I have excellent credit (over 750) and have always paid at least $100 above the balance. Yes, we carry a balance for some time now because we had some medical expenses that insurance wouldn't cover and that will not happen again (cataract surgery and oral surgery/dentures). Now, I am in quite a pickle to be able to pay off the balance and cancel the card by the end of this month. Trying to come up with some way to at least pay it down significantly and then cancel the card when paid. Have had this card and account with Wells Fargo for about 20 years. You'd think they would consider each account without just increasing everyone. It's just wrong if you ask me!
  • credit card intrest---wells fargo
    so is citi bank credit cards,i just got a notice today that my apr is going to29.99 percent.the only way to stop it is to cancel the card.my apr is 10.99 now.
  • our rate increased too
    We've never been late, have excellent credit (nearly perfect), and got the same letter yesterday that the increase is "not a reflection of how you have managed" the account, etc... We've had the card 20+ years.... When I called Wells Fargo Customer Service last night, the not-so-friendly gal told me that ALL interest rates will now be variable. No more fixed rates, for anyone. Who knows if she is correct, but our rate went from 4.90 fixed to this month an 11% variable, to next month's MINIMUM 14.65% variable. We plan to pay off our balance immediately and use it maybe once a year for a $20 purchase. Here we go.... the responsible middle class types paying for the excesses of others. I feel like we have a target on our backs.
  • WF just raised my CC rate
    I received a letter from Wells Fargo that stated my credit rate was being increased from 11.65% to a minimum of 14.65% APY. It said that the change "is not a reflection of how I have managed my account or my credit score". I am going to pay off the balance and not make any new purchases with this card.
  • Credit Unions
    Our Credit Union is not increasing the interest rate on our CC but is changing it to a variable rate. We have excellent credit, have never been late or missed a payment on any of our bills, ever. They say it is in Lew of the new changes imposed by the Feds. So, even the so call great Credit Unions are trying to put the squeeze on consumers.
  • HELOCS
    Aren't HELOCS tied to the value of a home? If there is less equity, it makes sense that the banks would reduce those products.
  • interest rates
    I see most of the credit cards I have are raising the interest rate, some to 24% by November 2009. This is so unfair, and by the looks of it just in time before the government doesn't allow any change after December 2009.
  • Wellsy Fargo
    This is not the first "stick it to the best customers" scheme that WF has pulled on me. I pulled all my accounts two months ago and will never go back. I was a customer since 1992 and had 6 figues banked with them.
  • WF
    Haven't all banks already done that? Hasn't the government left them with no choice?
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