Sep 23, 2009 -- Bank of America, Chase getting more customer friendly?!
Two of the giant monster mega-banks are instituting kinder, gentler policies because they're afraid of the formation of a Consumer Financial Protection Agency (CFPA).
Bank of America will allow customers to opt out of a system that automatically approves debit transactions -- even those transactions that put you in the red. Beginning in mid-October, you can speak to a bank representative to complete the opt-out process.
Chase, meanwhile, has agreed to stop using software that calculates ways for them to generate the most overdraft charges possible on an account. This type of software is used by all the major banks, to Clark's knowledge. The practice will be discontinued by Chase starting next year.
Now, Clark could rant about how it's a shame that it takes the pressure and fear of the potential CFPA to make this happen. But instead he'll simply say to the banks, "Thank you for doing the right thing today."