advertisement
Looking for something on the site? Search for it here! Also see Clark's Greatest Hits

Sep 21, 2009 -- Mattress survey shows price does not equal quality

Our nationwide epidemic of insomnia has caused Americans to become obsessed with buying the "right" mattress. It's faulty logic, though; most cures for insomnia involve lifestyle choices -- drinking less caffeine, not watching TV before bed, not working up until the moment you go to bed.

The October 2009 issue of Consumer Reports has taken a look at both mattresses and mattress retailers. The highest mattress rating of all goes to the Tempur-Pedic (average price $2,408). Yet even with the highest rating, only 60 percent of customers say they'd buy a Tempur-Pedic again.

The real story here is the No. 2 mattress, which comes from the Original Mattress Factory (average price $891). Yes, that's right -- the second highest rated product at one-third the cost of the industry leader! Now that's a Clark Smart buy!

It's important to remember that price does not necessarily equate to satisfaction with mattresses. A more expensive mattress may not make for a better product.

When it comes to retailers, Consumer Reports ranked the Original Mattress Factory stores as the top choice for customer satisfaction. Costco Wholesale was a close second.

The high placement for Costco may reflect their return policy on mattresses: A full money back refund without penalty and no time limit. That really makes Costco stand apart!

Unfortunately, Clark won't be able to answer any questions submitted via commenting. If you have a question, please try posting it to our message boards.

Avg. rating: N/A

What others are saying

  • best price for a mattress
    we purchased a $2500 sleep # bed 4yrs ago. We are looking to purchase a much more feasible mattress, actually 2. When I saw the price on the CA King from the Mat. Factory I was exhilarated, we live in CA however:( Why are they called CA King, if you can't purchase them in CA?!!HA HA
    Is Costco the best 2nd? I've been a member since '87.
  • original mattress factory
    Hi There. Their customer service is excellent. We may have just chose the wrong firmness, but we have not had a good night's sleep on the mattress we purchase from them. I think we would go with Sleep Number or Temperpedic next time so that we could adjust firmness/conform to body instead.
  • Consumer Reports ratings
    Recently a manufacturer told me that Consumer Reports asked him to pay $1,000,000 to a specific non-profit organization if he wanted his product included in their testing. Could Clark find out if this is true? I thought CR refused all money, advertising and free products from the manufacturers in order to remain completely independent.
  • Army Cot Guy
    I had been sleeping on air-mattresses, couches and army cots for years because I saw no need for a ridiculously priced bed other than for "fun time." And hotels came into play then, plus I was always on the road. But about 3 years ago I just decided to break down and buy a decent bed already being I now had a home, at 30 something I hadn't had a nice bed since I lived with my parents at 17. Saw a sale at Slumberland one day, found a set that was listed at $1,500, nice queen pillowtop mattress with a large wooden backboard, a nightstand and a height adjustable frame. Plus they sold me 2 king pillows for my throws, 2 queen pillows and a single twin pillow I use between my legs, plus two sets of sheets sets with two comforters?(the heavy sheet lol), winter and spring, for $950. I went back with a friend like 4 months later and could find nothing even similar in price to what I got for a deal. So I guess timing is everything. Much like the furniture industry, beds are much too over-priced in general. Who in the hell spends $2,500 on a bed? Come on people.
  • Original Mattress Factory
    When we purchased our first home in 1994 an Original Mattress Factory opened in our area. As we grew we have purchased 7 mattresses from them. The service is amazing, price always top notch, and no wild sales pitch. They are a true Smart Buy. ALSO THEY ONLY MAKE Two sided mattresses, not the scam one sided never need flipping mattress
  • Mattresses
    Mattress Firm is a really great place to buy mattresses & pillows, too. They have a guarantee.
  • Mattresses
    I would like for people, including Clark, to put pressure on the mattress manufacturers to make two-sided mattresses again and not charge double the price for each mattress. I need a new mattress but will not buy a one-sided mattress that I cannot turn over if I never buy another mattress!
    Clar
send to a friend  view as printer-friendly  RSS feeds
advertisement
advertisement
THIS WEEK'S POLL
advertisement