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Jul 28, 2009 -- Chegg.com a new resource for renting college textbooks

Textbooks can be one of the biggest expenses of a college education. Clark upsets college professors whenever he picks on them for requiring students to use the newest edition of a book -- instead of allowing students to purchase older used versions.

Some professors have even accused the consumer champ of trying to stifle education!

Meanwhile, certain schools take kickbacks from book publishers for mandating that students use custom-edition textbooks. The production runs on these custom texts are small enough to be targeted for specific university courses.

These "boutique" books -- which may excise certain material or add a professor's published papers -- come embossed with a warning that it's illegal to sell back as a used book. The campus book stores are, of course, complicit because they refuse to buy these books from students.

So there are a lot of factors conspiring against students who are on a budget.

But what if you could rent your textbooks? Chegg.com offers just that opportunity. Chegg claims to have saved students $41 million to date. (Editor's note: This figure is accurate as of July 28, 2009.) Give it a try this fall semester.

Unfortunately, Clark won't be able to answer any questions submitted via commenting. If you have a question, please try posting it to our message boards.

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What others are saying

  • Chegg Coupon
    Chegg is awesome, saves me tons of $

    Get 5% off and save an additional 6% for a limited time for a total of 11% in savings! Plus $5 back when you sell your textbooks to Chegg! Use the code CC120011
  • Don't rent textbooks or buy them from chains
    Just buy the international edition. It's the same thing and way cheaper than ANYTHING you can find ANYWHERE.
  • Chegg Is More Expensive Overall
    I am a student at the University of Georgia, and I am required to purchase many overpriced textbooks.

    Although the "rental" price on Chegg.com may be cheaper than purchasing a used textbook online or from a local bookstore, the money spent for the rental is gone. When a student buys their own textbook, they have the option of selling it back to a local bookstore, eBay, Amazon, or even Chegg! Sometimes it is even possible to make a profit after selling them!

    I prefer to use Amazon because their prices are usually the cheapest around. They offer both new and used textbooks. Most of the prices for NEW books on Amazon are even cheaper than a USED book at a local bookstore.

    Also, there is no return date when it's not rented, meaning you can keep the book as long as you like! Overall, Chegg seems like a great idea at first glance, but financially, purchasing textbooks is a better investment in the long run.
  • Didn't like Chegg, Barnes and Noble is my Fav Personally
    Personally I wasn't too impressed with Chegg. The delivery time was slow, and the book I received was not in the best condition. I like Barnes and Noble, they have good pricing and even offer 10 free music downloads when you buy any new or used textbook with the offer below. I just order my spring textbooks and the shipping was free! http://www.barnesandnoble.com/textbooks/free-tunes.asp?&cds2Pid=32517
  • Coupon
    Use the coupon code CC100864 at checkout and you will save 5% off your whole order, AND you will get an extra $5 for every book you sell back!

    Chegg.com is amazing!! I've saved hundreds in just two semesters!
  • Chegg.com Online Coupon code
    Use code : CC105203  to get 5% off your entire order PLUS free shipping !! 

    Use the same code and get an extra $5.00 when selling your old used textbooks !!!!
  • Chegg gets worse as you go along.
    On top of all of this, once again one of the books I ordered did not arrive in the shipment, despite Chegg's tracking number saying it did. Because of all of the "supplementary" junk going on, I mentioned it only in passing and figured I'd bring it up again when I was less sick of dealing with Chegg's customer service reps. Well, come end of semester they were asking me to return the book. I got on the IM again and told them I never got the book. They told me that UPS said the shipment had been delivered and to complain to UPS and get a number. I told them that the SHIPMENT that the book was supposedly in (according to their tracking) had indeed arrived, but that that book had not been in it. They said to check with UPS. I said UPS does not keep track of what is IN the package (I've been through this with UPS before), only the shipment of the package itself. They STILL insisted that I check with UPS. I checked with UPS, and sure enough the package had been delivered and they don't keep track of what is INSIDE the package! Voila! Back where I started! I got an email today asking me to return the book I never got, so I get to go a-customer-service-rep-wrangling again. I'll see if I can update this when I'm through to let you know if they actually make me pay for this.

    So beware, consumers. When Chegg is good, they are pretty decent, but when they have a problem they are HORRID. I want to emphasize that I have used them for 4 semesters or more, and they just seem to not care anymore.
  • Chegg gets worse as you go along.
    I've had horrible experiences with Chegg. I've usually defended them against people's negative reviews, and they'd always done really well for me, but these last two semesters have been terrible. They've saved me some money, but they've made up for it in headache. So let's start with last semester, shall we?

    Last semester I noticed that a book I had ordered never arrived, but said it had. I contacted Chegg via email and they resolved the issue, refunding my money. That was nice, but I still didn't have my book.

    This semester...oh, this semester! I tried to use my Chegg coupon they give out regularly when you return your books, only to be told it was expired (I got the coupon the day before from their email service). One of the books I ordered from Chegg was called Artworks, and there is a complementing book called Art Starts. There were three listings for these books: One for Artworks, one for Art Starts, and another that was a little less than the price of both put together that said "Artworks with Art Starts." Thinking this was some sort of combo deal, I ordered the one with Art Starts. The book arrived without the Art Starts! I contacted Chegg and was told that they don't guarantee supplemental material. I knew that, but I thought that when a book is listed as being WITH something (and no, that wasn't in the title, I checked) they would make an effort to check that it was there. I was told that they don't CHECK the books before they're shipped, they barely even have an inventory! I felt like I had ordered a combo meal "Burgers and fries" and been handed the burger and been told that they don't guarantee the fries! After much haggling, I was told to return the book and they'd ship another that would hopefully have Art Starts in it. I shipped the book, and next thing I know they've credited my card for a refund and sent me no book. So I had to buy the book from another source!
  • Chegg is the cheapest way to get textbooks
    I have been very pleased with Chegg's service and am getting ready to rent next semester's books from them. Chegg also buys used books. I got around $40-50 per book which was MUCH higher than I could get from the college bookstore or even by selling on Amazon. Coupon code CC101954 gives you an extra $5.00 when you sell your books to Chegg. The same coupon gets you an extra 5% off of book rentals.
  • My Chegg Experience
    I had a great experience with Chegg. All of my books are in great condition, and the ones I didn't need I was able to return for a full refund. I didn't even have to pay return shipping. You can use coupon code CC101954 to get an additional 5% off your entire order.
  • Chegg.com is Ok but not the best I like GreenTextbooks.org
    Chegg.com is ok and has some decent prices I would suggest using GreenTextbooks.org
    Save Money, Save The Planet

    GreenTextbooks.org specializes in the recycling of textbooks, DVDs, CDs. Buying used textbooks not only saves you money, but cuts down on greenhouse gases caused by the manufacturing of new textbooks.
    With GreenTextbooks.org you're not only saving trees, you are saving some green. http://www.GreenTextbooks.org
  • Price Comparison Engine for Books & Textbooks
    Check out this site www.bookase.com, A price comparison search engine for books and textbooks. It searches for the lowest prices among the major online stores worlwide and also offers discount coupons. You can also choose among various shipping options to calculate the lowest price
  • Chegg.com
    Half.com is great when it works. The benefit of chegg.com is that when there is a problem you have a single point of contact to resolve. I ordered a book from half.com last quarter from a guy with great ratings but it never showed. Took me over a month to get my $200 back. Had it been Chegg, I would have resolved the issue much sooner.

    My $.02
  • Chegg not so cheap
    After reading this article about Chegg, I decided to do alittle comparison shopping and found College Book Renter.com to be almost $100 cheaper than Chegg. They also provide free return shipping as well. Go figure.
  • chegg.com is too slow
    Ordered books from chegg.com on 8/17 ad they will not be delivered until 8/28. I turned around and ordered from bookrenters.com and they offer overnight delivery. My books will be here tomorrow.
  • Not always such a "bargain"
    Most books now include codes that give students homework, tutorials and access to other media. These codes can be expensive bought separately with a rented book but come free with a new text. Beware of rentals since it can really add up!
  • Awesome experience with Chegg
    I don't know about you guys, but I would much rather rent my books than buy and sell. It is such a ridiculous hassle. My textbooks from previous years I have bought from local bookstores around the university. They never buy it back as much as they sell. As a result, over $200 spent on books, and only 50 dollars back.

    I started using Chegg and it's been an awesome experience. If you want a book though, you better get it fast or someone else might rent it before you. The prices are great, and I am certainly saving way more money than if I had bought and sold it. Not saying people don't make money/save off of that, but for me, it would be too much of a hassle to list, then wait for a buyer, then package it, then ship it...yeah. I'd rather just free ship my rental book back to Chegg. Plus they plant a tree for every book you rent/sell! (Or so they claim. Don't know if it's true haha)

    I've saved $132 so far. I will definitely be using this site for future semesters.
  • Chegg was a disappointment last year
    My daughter attempted to order several books from chegg.com last year. At first the prices were fantastic. Then she started getting emails that the book she needed was not available. A day or two later the same book would be listed at a higher rental price. In addition, they were so slow to ship (she ordered at least a month before her classes began) that she actually had to borrow a classmate's book and copy pages until the book from Chegg arrived. We won't use Chegg again.
  • Unsure about Chegg.com
    I checked chegg for my Calculus book which I would need for 3 quarters and it will cost $108 for one quarter $200 for two quarters and I don't see an option for 3, but what is the point? I can buy it brand new for $170 and resell it for a decent amount. This is the only book i've checked with Chegg.com but so far it does not seem like a good option...
  • Follow up to "Illegal?!"
    Yup, just looked it up on chegg, rental would have been $32. I only paid a little over $40 to actually buy it.

    It's currently selling for just under $50 on half.com used. Looks like I'm actually going to make a buck or two off this one. So, $32 to rent it on Chegg or you pay me $6 to use half.com--I think I'll stick with how I've been doing it.
  • Illegal?!
    "come embossed with a warning that it's illegal to sell back as a used book."

    How on Earth can they make it "illegal" to sell a used book? I'm no lawyer but I'm pretty sure there aren't any laws on the books that don't allow someone to sell their old book.

    Just buy and sell from half.com. I saved over $50 on one book alone during my last semester. And that doesn't count what I'm going to sell it for--I'm betting total ownership of the $98 MSRP book will be under $10. I'm just betting that's less than the semester's rental would have been.
  • Cheap Textbooks
    Try www.cheapesttextbooks.com. They have Chegg and all kinds of other stores in their price comparison.
  • ecampus.com also now rents textbooks
    They just started doing this a week or so ago.

    http://www.ecampus.com/TextbookRentalProgram.asp
  • Rental comparison from a real life parent
    I've done a first pass price comparison of the four leading textbook renters here. Hint: Chegg leads the pack. More reviews in development.
    http://freerangetextbooks.com/?cat=8
  • Compare Book Prices
    I had my first daughter in school for 5 years, my youngest is now a sophomore in college. I have found the website http://www.gettextbooks.com/ is by far the best I have found for getting cheaper textbooks. You type in the ISBN number(The best way because you get the exact version that the college class requires), or the author, title etc and it will search all the other textbook sites for the best deal. You can “save” your finds in a wish list to further evaluate combining shipping from the sellers
  • College Books
    I attended a college in 2002-2004, where they charged us for the books, but didn't get to keep them! They just passed them out for classes, but at the end of term the books went back to the college. Students were charged for damage, loss, or non return of books.

    What also got me about this college and its "books" is I actually took a class at a A.A. level, but the college ordered the B.A. level of book, and we still had to use it!

    Many students, cheated and went on line, bought the teacher's addition of the book, and skated through all of the tests. 2 gals in my accounting class did this and of course pass the class, with an outstanding grade compared to the other students. They made sure that the day of the test, they had an excuse, and took the test on another day, without the teacher there.

    When I attended college for Real Estate, the head of the department was mentioned in the book and an contributor to the content. Yes, he was a great guy, and had great real estate stories to re-tell.

    Bob Topping, instructor for Sacramento City College told the class this story.

    In the early 1980's, people started standing on street corners with cardboard signs asking for money. Bob, saw this as a opportunity for FREE ADVERTISING.

    Bob stood on the median island on a blvd. where he could catch traffic easily going both ways.

    He held a sign up saying:
    "Real Estate Agent Needs listings" and he would had out business cards to anyone who would take one from him.

    Soon, the news media was called, and Bob became the human interest story of the day. Helicopers from local news stations boardcasted Bob live to the early evening news etc.

    Bob Topping, was indeed an interesting guy--worthy of a mention in a college book.
  • half.com is superior
    Chegg.com would be a great idea if eBay’s half.com didn’t already exist. I’ve been buying books from half.com for many semesters now, and a quick comparison of the two websites makes it clear that half.com is the better deal. Some books on half.com are cheaper than renting the book for a semester; others are slightly more expensive. However, at the end of the semester, the book is still yours to sell, making it cheaper overall than paying a fee to chegg and not getting any money back when you’re through!
    Also, on chegg.com, if you decide to purchase your book or keep it for longer, you’ll be charged even more.

    Some examples of books I have needed:

    The Norton Anthology of Literature by Women
    Chegg.com - semester rental is $31.12
    Half.com - $54.32. You’ll be able to sell it back for just about that, minus a few dollars for shipping. Still a better deal to be out about $10 for shipping than $30 for a rental.

    Beginnings and Beyond
    Chegg.com - $40.04
    Half.com - $49.85

    The New Oxford Guide to Writing
    Chegg.com - $9.99
    Half.com - $0.75 (wow!)
  • renting college textbooks
    We are customers of chegg.com and find them to be a great company to work with. It is an easy process and very cost effective. They send email and phone reminders of when books are due. They also provide free shipping labels.
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