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Jun 16, 2009 -- More checking account fees coming from the giant banks

Years ago, a listener who happened to be a disgruntled bank employee shared a trade publication called Fee Income Report with Clark. In the pages of Fee Income Report, bankers would share tips about ways to take advantage of customers via fees.

Clark also learned from the publication that banks typically raise fees and change terms and conditions twice a year: Once during the summer (usually in August) and then again around Christmas.

Those are the 2 times of year when most people are out of their routine and focusing on family and vacation. Perfect times to stick you with a gotcha, right?

In that spirit, USA TODAY reports that the giant monster mega-banks are getting ready to pile on checking account fees.

Wachovia, for example, is doubling its fee to transfer money from one account to another to cover insufficient funds to $10. The actual real cost to the bank for such a transfer? Zero dollars.

Bank of America, meanwhile, is increasing the monthly fee on MyAccess accounts by 50%.

So what can you do about it? Take your business to a credit union (where customers are owners) or to a smaller community bank (where they build relationships with customers).

Unfortunately, Clark won't be able to answer any questions submitted via commenting. If you have a question, please try posting it to our message boards.

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What others are saying

  • Chase Mortgage shaft
    My wife and I have an interest only loan fixed at 6.125 on our home (Our credit score is 820.). We pay electronically the monthly interest rate plus $1K on principal. This worked fine until Chase made a change to their system in June 09 (we did not know about the change). The statement showed Chase put $238 in the "principal curtailment" category. We just thought this was an anomaly. We called and they made the adjustment. They did the same thing the next month, so this time I called. A Supervisor told about the system change. He explained that if we do not tell them how we want the payment handled, they take out the interest payment for the current month AND the next month and put the rest in "principal curtailment" (whatever that term means). The solutions he offered were the following: 1) pay by snail mail with the coupon. That of course, will take more time for the check to arrive and put into the system which cost us money in interest because it does not get in the system as fast as electronic mail. 2) Open a Chase account, with a minimum balance, of course, and pay through the Chase system. Either way they are costing us money. When thousands of customers are being nickeled and dimed like this, it adds up for the bankers. You know what I noted on all those bankers hauled up before the subcommittees? Not one ounce of shame or conscience. Not one.
  • BOA checking account fee
    Effective in mid-August BOA is attem pting to charge me $20.00 per month as a service charge on my heretofor "free" checking account. Got the notice on 3/18 and closed the account on 3/20 by moving it to Delta Credit Union.
  • Costco
    You don't have to go to Costco for Deluxe Checks. I get a mailer where I can order checks and not pay Costco's annual fee. Costco in the past has treated like an employee which I most definitely am not. I notice that others in my town must feel the same way as there are far fewer stores than Sam's and I've never experienced a crush of people there except at a grand opening.
  • Bank/CU
    I agree with Gabe! Handle your finances more responsibly! Choose accounts that are appropriate for your financial situation and don't spend more money than you have. If you do those small things you probably won't incur fees at most financial institutions.
  • It needs to be said again
    DON'T OVERDRAW YOUR ACCOUNT if you don't like fees. I've had a free checking account for over ten years and haven't paid the bank a penny, save $10-$15 for ATM fees, but I know I'm paying a little for convenience.

    So Wachovia's charging you ten bucks instead of five to cover your butt if you make a mistake and their actual cost is zero. Obviously it's not based on what it costs them, it's a penalty. Do you think it cost the police department $274 to write you that speeding ticket?
  • Root of problem
    Sure an incredible lack of business ethics on behalf of big banks is an issue...but where is the govt to stop what should clearly be illegal? Blame the corrupt lawmakers for excepting high paid lobbyist money to cater the laws so that the big banks can rake in the money. Not to mention it gives the appearance that the economy is doing better than it really is, when giant banks' revenues are so high. Etc. Etc.
  • CU ATMs
    Did you know that if you bank at a credit union and you have the co-op logo on the back of your ATM card, you can go into 7-11 and use the ATM for free. 7-11s are everywhere. No need to look for Big Mega Bank.
  • Credit Union converted to Bank
    For years, I was with a good CU in the Dallas, TX area that converted to a bank. I voted against the move as a CU shareholder but was in the minority. Sure enough, the new bank raised fees and reduced services. I got tired of being nickled-and-dimed to death, so moved accounts to another credit union where the staff is personable and customer-service oriented. I will stick with credit unions.
  • Credit Unions
    I have used credit unions for over 30 years and have never had problems. They do a better job than banks without all the additional costs. Also, they watch my accounts. They stopped someone from buying a $1500 computer with my debit card. Any big purchases, they call to verify that I made them before paying. I am very comforable with my CU. Doing and kind of business with them has always been so easy.
  • BANK FEES
    BANKS CURRENTLY CHARGE EXCESSIVE FEES ON CREDIT CARD BALANCES WHICH THEY LIMIT. THEY ALLOW YOU TO GO OVER THE LIMIT AND THEN WHACK YOU AGAIN WITH AN OVER-LIMIT FEE...DOUBLE DIPPING..STAY WITH SMALL LOCAL BANKS WHO REALLY WANT YOUR BUSINESS.
  • Bank vs CU
    I have had an account at a "small town bank' for nearly 15 years. I have had no problem with their service or being charged fees that were not actually my fault. My returned check fee is $25, I think. Not very many banks are that low. They also pay any overdrafts for that same $25 fee, so that I am not hit with another fee from whoever the check was written to. I am very happy with my "small town bank"!
  • Credit Union
    My credit union is great. They have not tried the underhanded tricks of the large banks. I've been a customer for at least twenty years, and they have always been great. No fees for online banking or for transfers. I'll never bank at a large bank again. They would stop the foolishness if they lost business, and the people have that power.
  • Credit Unions
    While I agree that credit unions are usually better to go with, most that I have been associated with still have underhanded fees anyway.
  • Mega-Banks vs Credit Unions
    I had my checking and savings accounts with BOA for years. The main reason was that I traveled a lot on business and liked the idea that I could find a BOA ATM almost anywhere in the US. However, now days even the small banks and credit unions have made arrangements with other banks and retailers so that they too can have thousands of free ATM locations to offer their customers. I can no longer see any real advantage that the mega-banks have over the local banks and credit unions, but the small banks and credit unions have it all over the big banks when it comes to service and personal relationships. I have all of my accounts with my credit union now and couldn’t be more pleased.
  • Credit Unions
    I've been a Credit Union member over ten years. Never paid a fee that was not warranted. If a mistake is made, which is very rare, it is corrected without hassle. I don't care if they have a hundred branches because they provide postage paid envelopes for correspondence, no fee ATM service at 35,000 locations, no fee transfers from one account to another and no fee online banking. Also, their credit card is a very resonable interest rate. I have a personal relationship with my branch personnel. Now why would I want the hassle of a mega bank?
  • Credit Unions
    I can only echo Clark's comments on Credit Unions. I have been a member of one for 25 years and would never consider leaving. Compared to banks everything is a real bargain. Why is everything so cheap? Easy one. Because you own it.

    If there is a down side that would be that there no where near as many branches as say a BOA has but small sacrifice in my opinion.
  • Deluxe Checks
    Costco.
  • BANKS
    I DOUBT IF IT COST TO TRANSFER MONEY FROM ONE ACCOUNT TO THE OTHER IN THE SAME DAY..THAT IS LIKE SAYING I CHARGE ONE PRICE IF ALL I DO IS TALK TO YOU AND ANOTHER IF I HAVE TO CHECK YOUR ACCOUNT FOR YOU..IF THE PUBLIC DOES NOT SPEAK UP..THE BANKS AND CREDIT CARD PEOPLE WILL DO WHATEVER THEY WANT..AND WILL CONTINUE TO DO WHATEVER..SPEAK UP AND BE HEARD..THERE IS MORE OF US THEN THEM..AND WHEN YOU DO NOT VOICE YOUR DISAGREEMENT..WE ARE STILL STRONG..WE HAVE TO START STANDING UP FOR OUR RIGHTS..IF THE BANKS AND CREDIT CARDS ARE BEING UNFAIR..TELL THEM ONE LITTLE PEBBLE IN THE WATER CAN MAKE ONE BIG RIPPLE..WE HAVE FREEDOM OF SPEECH USE IT,IF YUO DON'T SAY NO..IF YOU DON'T FIGHT WHEN YOU ARE BEING RAPED..THEN IT IS CONSENTUAL...
  • Why do People use Commercial Banks?
    I have not had a Commercial Bank account in nearly 15 years and that was with Wells Fargo in California, At that time there were no fees and the Bank treated me well. Today I have 8 accounts in 5 different Credit Unions. Only one has a min deposit fee ($5. per month for balances below $500.00) But I maintain over the min. Also as long as I have either Direct deposit (I Have up to 3 with my employer) and Web Bill Pay (also free) I can maintain the Monthly or Quarterly activity with all my accounts ( why there is no fees). (I deposit from $1 to $5 per month depending on where I automatically send it and No postage cost). All my accounts cost me $0.00 to maintain and all offer interest income of from 1.25% to 3.5% on my balances (Includes 2 share draft accounts (That’s Checking to most people)). So why would I Ever use a Commercial Bank again. BTW all the Credit Unions have Web access and two have offices in my home town. I do admit I have one Commercial account – web Based with that Orange company for an IRA, which is connected to one of my Share draft accounts – which costs me NOTHING! Oh - you ask why so many accounts – I am a Firm believer in NOT keeping all my eggs in one basket. Besides it costs Nothing and all are FDIC Insured (If I ever hit the lotto I’ll be able to insure all the winnings in the various accounts).
  • Banking Fees..be realistic
    Clark, your statement that there is no cost to a bank for transferring funds is just plain false. I do not work for a bank or even the industry, but do try to consider boths sides to any issue. As for banks, they are employing someone to do the transfer and they have to maintain the computer systems. Of course there is some type of cost. As for the consumer, maybe they shouldn't be writing checks they don't have money to cover. If you are going to do that, then you should expect to pay a fee. Please try being objective and realistic for a change.
  • Deluxe checks
    I have been fairly happy with my bank, except the cost of Deluxe checks has gone through the ceiling in the past couple of years, and that is the only brand they will they order. I am too paranoid about identity theft to order cheaper ones online. I have conceded to give up my free checking to go to a bank club account for a monthly fee, and gave up the few cents o month interest so I can get the checks for free.I cannot believe all of the complaints I have heard on banks,nobody else has complained about cost of checks.
  • Too far
    Saying there is no cost for the bank to transfer funds is a ignorant statement. Maybe I could buy into no marginal cost, but no cost is just wrong.
  • Chase Bank
    My husband and I used to bank with Chase Bank and we just couldn't take it anymore. I knew they had some type of scam going regarding use of debit cards, and such. Well, some banks (cough cough)apparently use a software program to "false balance" your account. If you are like alot of people and check your account balance online frequently it will not be accurate. You have to do what Clark says and just do it the old fashioned way. Also, if with Chase Bank you better not be living paycheck to paycheck or else they will find a way to bounce you so you can pay several nice overdraft charges. I think their overdraft charges are around $37.00 now. How lovely of them. I finally did what Clark suggested and that was move my accounts to a small credit union. I can't tell you what great advice that was. It has saved us! Thank you so much Clark Howard!
  • Fire Them
    There are hundreds of banks out there. If yours misbehaves, fire it! I have done so three times in the last 10 years. It is easy and it feels good! I am ready to do it again if my current bank treats me poorly. You would not go back to a grocery store that treats you poorly. Really, is a bank that much different?
  • bank fees
    I just found a fee on my SunTrust statement for "check image fee": $1.00! Multiply this by all their customers - woo hoo. Just like ATM fees. ATM reduced bank costs by eliminating tellers, then they tack on a fee after we get used to using them. Now they no longer return our cancelled checks, instead printing them on your statement. Bingo! Another fee! I belong to a credit union, maybe it's time to put my checking account there as well.
  • Bank of America? No thanks!
    Been a BOA customer since '97 & I have had to fight w/them constantly over fees I should not have been getting. First there were the $5/month fees for my supposedly FREE checking account, plus $3 fee each time for going to the window instead of the ATM when I didn't go to the window at all. So I switched to My Access checking...also supposedly free. Three months in, started getting $5/month fees again. Finally gave up and just paid the fees until they offered to tie the checking & savings accounts together, and THAT should keep me from being charged any monthly fees. That worked for a while, but now I'm told that since I no longer have direct deposit (because the company I work for now is too small to use it) and I am not maintaining a balance of $1500 or more, I'm being charged $8.95 (?!?!?)a month to keep the account open.

    I am DONE. My parents have accounts with Sun Trust & not only get great customer service there, but they are not being charged all these fees to keep their money in the bank instead of the mattress. So, bye-bye BOA! You're just not worth $9 a month...
  • Way 2 Save
    I just called on Wachovia's Way 2 Save plan and it does sound like a great way to build savings, and does pay 5% plus a "bonus". Will go in and see.
  • CU's also ready to jack up the fees
    Credit Unions are definitely the way to go; they're community-oriented, offer much better service and terms on loans and they value the customer. That said, they also charge some pretty hefty fees, and they're ready to increase them as well.

    I don't put much stock in any of them. My money stays in the mattress; I only deposit what I need to pay bills electronically and that's it. Billpay is unreliable. I pay directly by internet using ACH; it's quick and accurate. For everything else, cash, period. (Local merchants LOVE CASH! It lowers their cost of doing business and is good for my small-town economy.)

    Will anyone ever return to the way we all did business before the recession? Highly doubtful! Everyone I know is pinching pennies to get by, and Corporate is just as busy trying to figure out how to get further into our wallets. Best of all, most are now dumping their debt altogether, vowing never to return.
  • Same as always
    Wachovia's overdraft protection fee has been $10 for quite a few years now. Check your facts before you post them on the web or go on air please...
  • ING is great for checking and savings
    I have had my ING accounts for a couple of years, and I love it. Bankrate's star score is for CD's and investments - not checking and savings.
  • Not an increase...
    Actually Wachovia's overdraft protection transfer fee has been $10 for the last three years I have worked here. It is free with our Crown checking accounts and our Way2Save savings account (which pays 5% by the way Clark). I usually love Clark's opinions but it is important that I share the truth on this matter.
  • Credit Union Bill Pay
    Most credit unions will offer what you're after. If you're eligible, you can't beat USAA. Bill pay is free, and I can pay anyone. I can use bill pay to send money to any individual or corporation. I can even electronically debit money directly into my landlord's bank account at another bank. They have clear guidelines about how much in advance you need to set up a payment (5 days for an individual, 2 days for a company, same day for an electronic transfer). If you follow those guidelines and it doesn't post in time, they will cover all late fees.

    USAA also refunds ATM fees, gives you free checks, allows you to deposit checks using your scanner or UPS mailing (USAA pays the mailing cost), and still pays interest on your checking account with no hidden fees! My other credit union offers similar services.

    As for giving your bank routing number to a biller, beware! Once they have your RTN, they can debit your account at will. There are plenty of horror stories about this.

    As for Socialist Sam - he is a frequent poster who uses satire to illustrate the absurdity of our current government policies and actions.
  • Credit Unions
    Ya'll might want to check out L.G.E. Community Credit Union. Been with them for about 14 years and no problems, good, helpful people, with not much B.S. check em out.
  • Finding a credit union
    @Mike You can find a credit union at http://ncua.gov. @Socialist Sam Where on earth do you get the idea that small banks are not protected? If they're FDIC insured, you're safe. Name an insured bank that took the customers' money? Some small and regional banks are excellent. Do your research. Check their offerings, their fees, and scour for complaints.
  • Bank Fees/Bill Pay
    I have banked with Wachovia for many years but I do not use their bill pay. I go directly to each credit account, utility company, etc. and pay using the bank routing number and account number. It is easy to set up online billpay with each company individually. No fees for this service.
  • Credit Union's Worth It!
    I moved out of the state where my credit union was. At the time I was holding joint accounts between BOA and the credit union. BOA was such a problem that I went through the inconvenience of using a small credit union over 8 hours away! Even with the slight inconvenience, nothing compares to spending hours on top of hours on the phone with BOA resolving something that shouldn't have been an issue in the first place.
  • ING Direct - not!
    Someone mentioned ING Direct. According to Bankrate.com, they received only two stars out of five. Not a good place to put your money!
  • Bank Fees
    I've had good luck with the Bank of America. I did try bill pay with my credit union and it was a pain. I found out they use an outsider to pay the bills and they hold on to the money for awhile before they pay. We all know what that is about I think. So banck to Bank of America. I've been with them for about 40 years and they get better with age. Note. I don't work for them.
  • Small Banks
    Actually, most small banks are FDIC-insured. I have account at 4 community banks and a credit union. All are covered by the FDIC insurance. I like this setup more than the big banks because I don't pay fees for anything. The community banks even refund ATM fees charged by institutions that own the ATM machines, up to like 4 times a month. Also, they pay 4-6% interest if you use their debit card a certain number of times per month. The last big bank I had was First Union maybe 12 years ago. They charged for everything but the kitchen sink.
  • Say No to Small Banks
    I think Clark would agree that you should say a resounding "NO" to small banks. They are not protected from failure by the Federal Reserve Bank like the big banks are. Why would anyone go with a bank not protected by "The Big Dogs". Big Banks are your friend...Small Banks don't have buddies in Washington and are therefore bad.
  • Wachovia
    Um... that $10 fee to transfer money between your accounts to cover insufficient funds has been in effect for over 5 years.
  • RE: Good Alternatives?
    Mike, If a brick and mortar bank isn't your style, and you receive direct deposit, you might be interested in ING Direct's "Electric Orange" checking. Its totally paperless, FDIC-insured, comes with bill pay, and you even earn a small amount of interest on your balances.

    http://home.ingdirect.com/products/products.asp?s=ElectricOrange
  • credit unions
    many credit unions are actually quite liberal in eligibility. i suggest you walk into or call the closest credit union to your home or work. online bill pay has been around so long that i would guess that most large credit unions would have a good system.

    Credit Union locator:
    http://www.creditunion.coop
  • Delta Community Credit Union
    If you are eligible to join Delta Community Credit Union (and eligibility is very liberal) they have online bill pay which is pretty good. I also received notification this week that they are getting ready to add even more billers that can be paid electronically instead of the CU mailing out a check. I'm actually a member of DECU and another credit union and they both have excellent online bill pay.
  • Good Alternatives?
    Does anyone have any good alternatives to suggest? I'm currently with Bank of America, and I love their online billpay. I haven't mailed a check in over 4 years, and I really don't ever want to have to again. But I'm starting to get a bit antsy with this sort of news, and I've been hit by annoying fees before. So ideally I'd like to find a credit union that does online billpay in such a way that they support -any- payee.
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