Jun 01, 2009 -- AT&T fesses up to iPhone users about network issues
Sometimes eating humble pie is painful but necessary.
AT&T CEO Randall Stephenson has now admitted that the company's network is not up to snuff with the rollout of all the iPhones. In addition, the honcho has pledged that AT&T will spend billions of dollars to get it together with increased speed and capacity.
This confirms the bevy of complaints Clark has gotten about any smart phone on the AT&T network. Too bad the company was stonewalling for this long.
Stephenson's public about-face likely has to do with the fact that Apple is rumored to be talking to Verizon about offering the iPhone. That would mean AT&T no longer has an exclusive on it.
That's got AT&T scared. So in addition to upping the speed and capacity of their network, AT&T is also set to roll out 4G (fourth generation) data networks much earlier than originally intended. Within 2 years, AT&T's 4G deployment will take place in one city as a trial. Once the bugs are worked out, it will then be rolled out city-by-city.
Looking into the future, the popularity of text, e-mail and IM will gallop past traditional cell calling. For example, Clark's 20 year old almost never talks on her cell; she just uses it to text and visit Facebook.
That shift in usage means that the "bucket of minutes" business model being pushed by T-Mobile, Sprint, Verizon and AT&T will go away, probably within 12 months.