advertisement
Looking for something on the site? Search for it here! Also see Clark's Greatest Hits

Mar 25, 2009 -- Verizon Wireless honcho provides rebuttal over privacy policy

After recently harshing on Verizon Wireless over their privacy policy, Clark today heard a rebuttal from Steven Tugentman, the company's SVP/Deputy General Counsel.

Tugentman maintains that Verizon Wireless is not spying on its customers as Clark originally stated. The privacy policy recently sent to customers was done so under federal requirement. Its purpose was to let customers know that the company will share info within its Verizon family of businesses, but you can opt out.

Customer info is not being sold to 3rd parties, nor will the company just designate anyone as an affiliate and then share your info, according to Tugentman.

An example of how Verizon Wireless might use your info is by sharing it with Verizon FiOS for the purpose of pitching Wireless customers on a high-speed Internet bundle.

Clark also discussed the issue of smart phones and triangulation with Tugentman. The consumer champ voiced his reservations that triangulation would allow Verizon to compile dossiers on customer locations.

Tugentman explained that triangulation will only be used to locate a customer for emergency purposes. Other Verizon location-based services -- such as where you can use your GPS to find a restaurant -- require a customer opt in.

Still want to opt out? See full instructions.


Unfortunately, Clark won't be able to answer any questions submitted via commenting. If you have a question, please try posting it to our message boards.

Avg. rating: N/A

What others are saying

  • Opting out
    Good point!
  • Opt Out?
    Funny thing is that their web site says they need our permission to share our information. If they need our permission, shouldn't we be automatically opted out and we would have the option of opting in.
send to a friend  view as printer-friendly  RSS feeds
advertisement
advertisement
THIS WEEK'S POLL
advertisement