After
recently harshing on Verizon Wireless over their privacy policy, Clark today heard a rebuttal from Steven Tugentman, the company's SVP/Deputy General Counsel.
Tugentman maintains that Verizon Wireless is not spying on its customers as Clark originally stated. The privacy policy recently sent to customers was done so under federal requirement. Its purpose was to let customers know that the company will share info
within its Verizon family of businesses, but you can opt out.
Customer info is not being sold to 3rd parties, nor will the company just designate anyone as an affiliate and then share your info, according to Tugentman.
An example of how Verizon Wireless might use your info is by sharing it with Verizon FiOS for the purpose of pitching Wireless customers on a high-speed Internet bundle.
Clark also discussed the issue of smart phones and triangulation with Tugentman. The consumer champ voiced his reservations that triangulation would allow Verizon to compile dossiers on customer locations.
Tugentman explained that triangulation will only be used to locate a customer for emergency purposes. Other Verizon location-based services -- such as where you can use your GPS to find a restaurant -- require a customer opt in.