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Mar 03, 2009 -- JetBlue following Hyundai's lead with refund policy

It started off with Hyundai's layoff coverage -- you know, the deal everyone's buzzing about where they let you off the hook if you buy a car and lose your job.

Now JetBlue is doing the same.

What a novelty factor for the airline business. JetBlue will actually give you a full ticket refund if you're laid off from your full-time job within one year of booking!

That's a major about-face from accepted policy across much of the industry. Airlines can cancel a flight for any reason and all they're required to do is give you your money back. But if your plans change, they can charge you up to hundreds of dollars in cancellation fees -- unless of course you're talking about Clark's "girlfriend" Southwest Airlines. At Southwest, there's no penalty for changing a ticket ever!

The JetBlue announcement has garnered a lot of attention because it's another angle on the insecurity people feel about getting laid off. If JetBlue is as successful as Hyundai with their tactic, you may see this kind of thing in more industries that are reliant on discretionary spending.

Still, a lot of our unease on the job front is not necessarily rational. The fact is that most of us won't be losing our jobs. Yet the idea of doing a financial fire drill has powerful appeal in a time of fear.

Unfortunately, Clark won't be able to answer any questions submitted via commenting. If you have a question, please try posting it to our message boards.

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What others are saying

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  • FEES
    Baggage fees started for an acceptable reason...which is no longer valid. the airlines will keep "temporary fees" forever and call them profit...like the 9/11 fee, when it was created they had soldiers manning the lines until more tsa workers could be hired and it seemed like a nessesary fee to keep us safe...now you have a bunch of people standing around talking to each other, picking their noses, when the airport is not busy...and when it is busy, think about this....you have 50 people making $10 an hour, every passenger pays $10 a head 9/11 fee, and 1050 go through the lines at Hartsfield airport in an hour...who gets the extra $10,000? who will stand up and scream ENOUGH we don't want to pay these ripoff fees anymore? I'd rather be kept in the dark and have the airlines give me one total price that includes all the fees and taxes....then they wouldn't be able to tease consumers with low one way fares, then add on enough fees to double the price. Only southwest has the right idea about fees!
  • Airlines
    Now if we could just get the airlines to drop the checked baggage fees.
  • JetBlue Layoff Protection
    It's just plain smart thinking on the part of JetBlue. No one buys a ticket hoping to take advantage of a deal like this - so it will likely cost them very little to make good on it. The peace of mind they give folks help keep the economy moving - and that's worth a lot.
  • Clark's Illness
    Clark reported that he has prostate cancer, caught very early; and he is considering his treatment options.
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    Check out the audio archive from 02/18/2009 Hour 2 for details straight from Clark. "Clark says: I have early and treatable prostate cancer."
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    A woman called up on the program. What was she referring to when she said you'll be ok. Are you sick? Frank
  • Clark
    Is Clark ill? I just heard a caller tell Clark he will be just fine and everyone is praying for him. What did I miss.
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