Just days ago,
Clark told you about a chiropractor who filed a libel suit against someone who posted a negative review on
Yelp.com. Now
The San Francisco Chronicle reports that the case was
quietly settled out of court. Hot on the heels of that news,
a dentist has now filed suit against 2 people who posted negative reviews about her practice.
Does anyone see a trend emerging here??
Online review sites can really shape the way we conduct business with vendors, hotels, etc. But here's the bottom-line for you: Be smart about what you post.
It's like Clark often tells people who want to protest outside of a business they say treated them unfairly: Stick to the facts in your speech and actions. It's one thing to assert your rights, but it's another to open yourself to litigation with overheated rhetoric.