The
Clark Stinks forum -- where you can vent if you take issue with something the penny-pinching guru says -- is one of the most popular parts of our website. Clark was motivated to launch this message board when he noticed people registered domain names with "colorful" words attached to his moniker.
He quickly realized that people shouldn't have to leave his website to tell him he's lousy.
The start of Clark Stinks was not without controversy in the world of radio. Why would a host want to invite negative views of what he does? Clark has always believed talk-radio hosts have inordinate power because they're able to silence critics at the push of a button. But there's really no reason why they should have the last word.
Now a variety of companies are catching on to Clark's idea.
The Boston Globe reports that Bank of America has its own
online review section. Other companies doing the same thing include Starbucks, Dell and Ford.
The culture of American business almost dictates that we should have a difficult time responding to criticism. Not so in Japan. Executives over there have been known to apologize to the Japanese people in very public and ceremonial ways when they make blunders.
So now that corporate America is going the Clark Stinks route, Christa thinks we may have to post Clark's cell phone number on the website to stay one step ahead of the pack. That'll be the day!