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Apr 18, 2008 -- Beware of phony long distance charges

Criminals after trying to reach your wallet through your phone bill again. 3rd party aggregators have been posting bogus collect call charges to phone bills issued by the monopolies AT&T, Verizon and Qwest. First, a little background: Let's say Clark's Collect Calling Phone Company decides to charge $5/min for a collect call made from a pay phone. His goal is to bill that charge to the recipient of the call. But first he has to find a billing company that -- for a cut of the action -- will take that charge and then go to a monopoly phone company and get it on the customer's phone bill. The monopoly, of course, also gets a cut for its role in the transaction. As bad as that sounds, at least it's a legitimate business model.

But the rotten thing is that some 3rd party aggregators have been issuing charges for calls that never took place. The FCC rightfully should have put a stop to this, but they've been sitting on their hands doing nothing about these fraudulent activities. So the FTC had to step in and fine the 3rd party aggregators. One company managed to steal $35 million from people with phony charges!

The real message here is that you've got to vet your phone bill page by page every month looking for bogus charges. Businesses are a major target because their phone bills can be pages and pages long. Shame on AT&T, Verizon and Qwest for aiding and abetting the criminals. The cop on the beat is asleep, so it's up to you. Call up your phone company and get a credit if you're stuck with a phony charge.


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What others are saying

  • I was a victim
    I got my phone bill from AT@T with a long distance bill, a call to Chicago that I never made.
    I called the phone monopoly and was told that the call was going to be investigated but that I would have to pay for it.
    How about that?
    And that company is also charging me for a service that I do not want or need.
  • ILD Teleservices, Inc.
    This company started charging me for 'voice mail' service. AT&T added it to my bill and paid it directly to them, debited my bank account. They paid it for 6 months, and most months, they charged me for 2 months, plus every month, they charged me a sign up charge.
  • long distance charges...A VICTOR Y for me !!
    We go to Florida each year and have our phone "put to sleep" while we are gone. Embarq charged us for long distance use this past winter. When I called, they said I had to tell them I wanted it cut off ahead of time.I accepted that..for awhile. Then I got mad and called back..the person I spoke to said, "Well, you have to speak to the complaint dept." "Put them on I said".
    When I spoke to them, the man said, " Of course you don't have to specify you don't want long distance when your phone is cut off. So Clark, I got $45. credit and the satifaction of knowing I WAS NOT RIPPED OFF ! Whoo Hoo !!
  • LOW RATE TELEPHOINE SERVICE
    I HEAERD ON YOUR RADIO SHOW ABNOURT THE LOWEST RATE APPROVED BY THE GOVERNMENT, WHAT IS THAT CALLED
  • VarTec charges
    FYI Clark I have unlimited local & long distance with A T & T. My bill due June 16, 2008 had a $5.43 charge for using 1010811 access. We have never used this service. I called & had the charge credited. Please let the world know. Thank you for all helpful knowledge!!!!!!!!!
  • Phony phone charges
    You should also be aware that it's not just long distance charges. It's every kind of charge they can't conjure up. My phone bill had one for "Directory Assistance" which was $7.72. A class action lawsuit has been filed in St. John's County, Florida against ILD Telecomunications which is a 3rd party biller. You didn't mention the company involved as the 3rd party biller only the phone monopolies.

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