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Mar 03, 2008 -- Digital TV conversion still baffles some

There's still a lot of mystery surrounding the upcoming February 2009 switch from analog to digital broadcasts in the TV world.

Here's the scoop: If you are among the 88% of people who get TV via cable or satellite, it is irrelevant to you that analog TV signals are going away next year. However, if you are one of the 12% who uses rabbit ears, listen up: Your rabbit ears will no longer work as they did come February 2009. You can keep your old TV, but you'll need to get a converter box.

The government is offering each American two $40 vouchers to help subsidize the purchase of the boxes. Please note the vouchers are only good for 90 days.

Dish Network, meanwhile, is offering free converter boxes to people who have the vouchers. Shipping and handling fees of $8.95 may apply.

PIRG recently sent secret shoppers out to electronics stores in about a dozen states seeking info about the digital TV switch. More than 80% of the time they were given false info by sales associates, who then tried to sell them an expensive multi-function box that would have been useless to them. Almost half of the time they also got wrong info about the time table for the conversion.

Stats from other organizations show that about 4 in 10 Americans haven't heard a word about the coming switch. Clark encourages everyone to help out elderly relatives who may still be getting TV via rabbit ears.

Unfortunately, Clark won't be able to answer any questions submitted via commenting. If you have a question, please try posting it to our message boards.

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What others are saying

  • Converter Box
    I tried to order the $40 boxes online from Dish and was given a message that I had to call them instead. Why? Don't know. Assuming I would have to endure some sort of sales pitch to pay them $5 a month for local channels. This did not happen, rather I was on the phone for 23:23 trying to order the stupid boxes! Yes, they were $17.90 for s/h, but I had to get off the phone to take my son to school before the order was complete. I called back to check the status of the order and was told that it was canceled. My cc had been charged and they would have to credit it back! They had my info, coupon nos. and cc no. to bill and still canceled the order because I had to hang up because they took SO LONG to process the order. I then promptly downgraded my service so that they get as little money from me as possible. I will go somewhere else to spend my money on the converters!!!
  • Converter Boxes and Discounts
    I applied for the discount coupon nearly 6 months ago for myself, my father, my mother and my grandmother. None of them have arrived as of yet. I am wondering why it is taking so long? I reapplied today for all of us and had to appeal stating that they never came. What are the chances I need to just go buy one for my elderly parent and grandmother and call it a day?
  • Converter Box
    They say there are no more converter boxes, let alone the discount cards, for people who have analog tv's and do not yet have a converter box. What do we do now?
  • Free Converter from Dish
    I just ordered 2 of the TR-40 CRA converter boxes. Shipping was $17.90.
  • Dish does has a free box
    Dish Network does have a box that is sold for $40. It is called the TR-40. The DTVPal box for $60 is what they are pushing, but there is an option (small and not very noticeable) to click on the link for the TR-40. The shipping and handling was 8.99 and taxes were applied, so to get 2 boxes I spent $24.76. However, the cheapest box I could find otherwise would have been a few dollars more (then add cost of gas to go pick it up at the store). Look closely, and you can still get a free box.
  • not free
    Dish Network charges $59.95 per box plus shipping, minus the $40.00 coupon. $28.95 is NOT FREE!!! RIP OFF!!! Come on Clark, get your info right.
  • "free" DTV converter box (w/gov't coupon)
    At the DTVpal site I went to for the "free" converter box I found that the final price after the government ($40.00)coupon came to $28.95. I can buy it locally without paying shipping for $22.00. Why should I order it online and pay more? I was prepared to pay the $8.95 shipping but $20.00 and free have a totally different meanings to me.
  • Dish TV now charges $19.98 plus shipping
    no more FREE!!

    Each converter now costs $19.98, so two converters and shipping cost $57.88 with two $40 coupons.
  • Does Dish Network have free converter boxes?
    Clark is your information correct or not? If so? How do we get them? Thanks?
  • Analog Passthrough
    There's a list of converter boxes at www.dtv2009.gov. The ones with analog passthrough have asterisks by them. But it should be possible to get analog signal with other boxes by using a splitter, a switchbox, and a couple of extra coax cables.
  • which box?
    Which DTV converter box will also allow analog signals to go through?
  • Voucher Expires Too Soon
    My vouchers expire June 30, but Dish Network is not going to start selling converter boxes until the end of June. Why are the vouchers expiring so soon?
  • which antenna to use with converter box
    i found this web site and it was helpful. "antennaweb.org"
  • converter boxes
    According to this link, Dish Network will begin offering the boxes in the summer.
    http://www.dishnetwork.com/digitaltransition/#anchor4
    (Scroll to bottom of the page and see the fourth question in the FAQs)
  • Dish Network has no converter boxes!
    Dish Network is NOT providing converter boxes with the $40.00 voucher.
  • Dish Network, Free converter box with voucher.
    Hi. You may want to update this information. I talked with folks at Dish Network and they would be HAPPY to install a Dish at my house...and charge me ? for the monthly fee, but the do NOT have anything to do with the coverter boxes for all of us that want to say with our old TV sets and the converter boxes that will make them continue to work. You might also like to know that there seems to be a shortage of the boxes, I have been trying to get one for over two weeks and every store on the list that came with the vouchers has been out and not sure when they will get more. The way it is going the 90 days will be up before the boxes show up in enought numbers for everyone with a voucher to get one. Is this part of "encouraging" us to get cable or dish? Thanks for all that you do to help us. Lois Neuman
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