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Feb 14, 2008 -- Be Clark Smart when buying a mattress

RIP-OFF ALERT: Presidents' Day weekend is the biggest sales time for mattresses. But beware because the bedding business has historically been filled with snakes. When you're looking at their colorful inserts and TV ads, know that they are listing promotional price bedding. Manufacturers make a tiny percent of their production runs to be used for this purpose. When you lay down on a promo mattress in a store, you'll probably think the floor would be more comfortable. This is done on purpose so the salesperson can then steer you to a more expensive mattress. It's the old bait-and-switch. They also make comparison shopping difficult because they never use the same model number. You can look at the same mattress at several stores, but you'll never know it because it's been given a different model number each time.

ConsumerAffairs.com recently reported on the worst places around the country to do your mattress shopping. But Clark wants you to know there are people in the business who play it straight and aren't rodents. You can tell when they don't start with the bait-and-switch and instead actually offer a comfortable bed for a good price. Even still, take a picture of the tag on the mattress to show the model number of what you're buying. This prevents them from later trying a reverse switch and delivering something other than what you purchased. And always remember to pay with a credit card so you're protected from delivery problems or phony additional charges.

Clark also recommends mattresses from the warehouse clubs because they have little markup. He wants to commend Sam's Club for having pullout mattresses available for you to check out. That way you don't have to pull a mattress off the wall. When you do try a mattress out, get a book and chill for a while to thoroughly vet it before buying.

Unfortunately, Clark won't be able to answer any questions submitted via commenting. If you have a question, please try posting it to our message boards.

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What others are saying

  • Buy a sleep number bed
    My brother and his wife have been sleeping on one for years and we never knew! Anyway, we finally bought one about 3 months ago for $2000 (yikes, I know). I used to have excruciating lower back pain, it's gone now. I have also slept well on the heavenly bed, but we were scared that since it's a spring it would sag like all our other spring mattresses had in the past. Either one would definitely help you sleep better, I just really love how you can adjust the mattress, now my husband can have his rock, and I will have my marshmallow. They also have incredible bedding!
  • Mattress ripoff
    I am a tight budget and finally saved enough money to buy my first new mattress. I brought a mattress from a place in Williamsburg, VA called Mattress Alternative. I layed on store model for 15 mins and was very comfortable with it. It was a memory foam mattress. They delivered me my mattress a week later with a big black stain in middle of mattress and when I layed on bed, it was nothing like store model!! He is going to give me another new mattress but, I am very disappointed with it and when asked to return it, the manager says the 30 return don't apply this mattress (was not told this in store). Now i am stuck with mattress that is very uncomfortable i can not return. VERY MAD!! Do Not purchase from this company.
  • Mattrssses
    Clark, I enjoy the great information your show brings everyday but completeley disagree with a cheap mattress and here's why.I bought a cheap $500.00 mattress 5 years ago,piece of crap developed "sinkholes" in about 2 years.Then my wife and me bought a $4000.00 Tempurpedic Rhapsody just last year which by the way comes with a 20 year warranty (in writing) and i havn't had to go back to the chriopractor since then.Sincerley Gary in Sacramento CA.
  • Matress from Sam's
    My wife and I bought the solid "memory foam" mattress from Sam's Club about a year ago.
    We first experienced this type of mattress at a hotel we stayed at and were very impressed with the comfort and support that it offered.
    The mattress came packed in a box on wheels and took some time to unfold after opening.
    The mattress was comfortable right away, but for several months we had a hump down the middle that finally flattened out.
    Both of my daughters and their husbands have since bought the same mattress from Sam's and had no issues.
    There is no pillow top because it's not needed, and the mattress is fully reversible!!
    We got a good value from Sam's with all 3 of these purchases, and I believe the first mattress (with the hump) was probably in the box a little longer than it should have been. Still not a problem.
  • Mattress
    4 years ago I purchased 4 mattresses from Sam's club and we love them! 3 years ago we purchased a $4000.00 sleep number bed and like it but the Sams mattress is just as good!
  • Don't buy one sided mattress
    I went to purchase a new mattress recently and found that everywhere I looked in the "chain " stores, something had happened since my last purchase of a mattress set. The major manufacturers of mattresses now only pad one side of the mattress. This makes it impossible to flip and in my opinion, cuts down on the life of the mattress. Now the salesman said the reason for this was because they were made "so well" they didn't need to be flipped. I threw the flag on that one and immediately headed over to the Original Mattress Factory where all of their mattresses are double sided and flippable. Their prices are comparable to the chain stores and all models are on display for you to try out. Besides, after thinking about it, you spend one third of your life in bed. Why would you want to skimp on a mattress set? By the way, no I don't work for them, I work for an Atlanta based airline that Clark can't stand. ha,ha
  • Mattress at Sams not the same.....
    I purchased two Sealy mattresses from Sam's Club a few years back. They were queen sized and sold for 450.00. Both mattresses fell apart within two years. I purchased the sleep number bed for 1000.00 and it fell apart in 3 years. I have a 4 inch foam mattress topper that I bought from Walmart and I am happy with that but my wife hates it. We went last week and bought a Sealy Postupedic lured in by the low price of 400 for the Sealy but it was not a posturpedic. It was cheap so we upgraded to the one for 750.00. Hopefully it will last longer than the Sam's Club one.
  • Mattresses at "club" warehouses
    Having spent 30 years retailing mattresses, I feel obligated to warn everyone away from Sam's and the like for mattresses. The mattresses they sell are made expressly for them and are available with different covers and labels from other retailers USUALLY FOR LESS! it is a case of you can't do it all and do it well. Wartehouse club buyers no nothiong about the products and usually end up buying substandard products. DON'T BE FOOLED BY THE NAME BRANDS! Believe me...you are better off at a bedding specialty store by far.
  • Mattress Shopping
    Bought ours at Sam's club for a great price ($290.00, which same mattress is $450 at some commission based outfit)after researching that same brand and model with reviews of actual users online. Internet is great. What feels good at first might sag 6 months later. Do your research of not only the mattress but reviews from other people who have already bought this same mattress.
  • Mattress shopping
    I used to sell mattresses for a living and what Clark is saying is ridiculous. Stores do not routinely sell one mattress and deliver another. He's right about one thing: the promo mattresses usually are uncomfortable. That's because it's cheap and therefore made cheap. They are advertised as a way to get the customer in the door -- to see the better mattresses. Good luck getting a mattress that suits your body for $300 or at Sam's. They are usually not out for you to lay on and actually try, but are propped up. It reminds me of when I sold mattresses and some people would refuse to lay on them - instead they would press their hands down on them. I used to ask: "Is you hand going to sleep on it or your back?" Never buy a mattress unless you've had a chance to lay on it for a while - and lay on your back, your side and your stomach.
  • purchase of mattress
    I bought a mattress recently and after sleeping on for about two weeks it started sagging in the middle and is so uncomfortable I had to put my old mattress on the bed. The mattress co will not give me a refund - they want to replace the mattress after I pay more money for a more expensive one. Now, I DO NOT wish to deal with them any more. Now I am stuck with a mattress I cannot use unless I pay more for another one. And always check on the refund policy before buying a mattress.
  • Mattress are not the only business with different model numbers
    Electronics and appliance manufacturers also make different models for different retailers, sometimes changing one specification to make it different than any other retailer has, therefore making it possible to guarantee the lowest price. I have sold furniture, electronics and appliances in the past, and have always taught the consumer to compare brand name, features and benefits and how well the service from the retailer is, without concerning themselves with model numbers. Most mattresses are made with the same insides (mostly Leggett and Platt innerspring units) and different layers of padding change the feel.
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