Oct 25, 2007 -- Entertainment and sports ticketing in turmoil
Have you heard of Hannah Montana? No doubt you can answer affirmatively if you're a parent with a young child or teen. Montana is a teen actress/musician with her own Disney show. She is also the daughter of country star Billy Ray Cyrus. In addition to her TV career, Montana performs her music live around the country. Her shows are a very hot ticket for those in the "tween" age group. There's been a big brouhaha over ticketing for Montana's recent concert dates. Unfortunately, scalpers were able to use software to fool Ticketmaster into selling them all available tickets online. Parents who wanted to take their children to see Montana perform had to go through scalpers to get tickets. Now a federal judge has issued an injunction making it illegal to use the software. This is just one indication of how the ticket market is in turmoil. Another example comes from the world of sports tickets sales. The New England Patriots recently filed suit against their season ticket holders who used StubHub to sell tickets for games they weren't able to attend. The Patriots instead wanted season ticket holders to use their team's monopoly website to resell tickets. The court ruled that StubHub had to disclose the names of all buyers and sellers, and the team is penalizing sellers by taking away their season passes! How unfair is that?
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