Clark knows that he picks on banks quite often in an unfair way. He actually realizes that banks vary in size, quality and the level of customer interaction. Some banks don't even have teller windows. You instead make a deposit at a desk where you sit down for a moment -- talk about a warm and fuzzy experience! On the other hand, many banks have gone the electronic route. You can just scan in a check at home rather than running across town to deposit it. With all the push toward e-banking, physical branches are becoming less and less important. But the irony is that banks are opening them like crazy. Having a physical presence in a neighborhood is psychologically important to customers even if they rarely go inside.
The Washington Post reports that Chicago and other cities are putting strict requirements in place for banks that want to open more branches. Near Clark's house, there are four banks with their branches all facing each other. They suck the life out of neighborhood and make it feel scary and lifeless on the weekends. Branches also take up valuable retail space, especially if they're located on a corner. More and more people in urban and suburban neighborhoods want lifestyle centers that have day-and-night activity every day of week. So it's a shame there's no way to make branches multi-purpose and allow them to be something else when they're not open. Clark thinks we need the wisdom of architects who know how to re-purpose buildings. Many gas stations that are no longer in business have been converted to other uses. There's also a pizza parlor near Clark's house that serves a cheap slice where it used to just offer cheap octane!
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