Clarkhoward Home

Mon-Fri 1-4pm ET
Stations near you | help

Video Minute Archives
Daily Audio Archives
Rip-off Alerts
Call of the Week

Today's Show Notes
Previous Show Notes
Clark's Greatest Hits
Free and Cheap

Ask Team Clark
Call 10am-7pm ET
(404) 892-8227

Member Center
Blogs
Newsletters
Message boards
Meet the Team

Appearances
Books
Photos
TV
Talk to Clark 1-4pm ET:
(877) 87-CLARK or
(404) 872-0750

Advertisement
Ask Clark  Looking for something on the site? Search for it here!  Also see Clark's Greatest Hits
help

Beware of rollover provisions in the home alarm business

A lot of people use burglar alarms to keep their homes safe. But such alarms aren't always safe for your wallet. Raleigh's News & Observer recently reported on how alarm salespeople canvas neighborhoods following a break-in and capitalize on the fear by signing homeowners to expensive three-year contracts. Even worse, many of the contracts have a rollover provision. So unless you properly notify the company otherwise, you'll be signed up again at the end of the contract -- even if you've moved out of the house! Clark despises some of the sales practices in this industry and even once overheard a veteran salesperson training a newbie while he was dining out. The vet was as bad as some of the burglars that might break into your home. Granted, not everyone in the field behaves like this.

Clark encourages people to go with alarm companies that don't require a contract. And beware of the TV ads you might see. Sometimes the initial fees are misrepresented to lure you in. Purchasing the alarm hardware is pretty standard, but make sure you're paying a reasonable price for monitoring costs -- in the mid-to-high teens range, and definitely lower than $20/month. Keep in mind that about 99.7 percent of alarms are false, so response time from the police may be slow. If you're worried about slow response time, a recent Forbes story detailed how you can now have a camera as part of your system. If the police can see an intruder via the camera, they'll be prompt first responders. But companies charge a huge markup for this camera technology. The article stated that in one instance the camera system cost $1,700 and there was a monthly monitoring charge of $45 on top of all the other fees. Fortunately, companies like WiLife.com sell affordable cameras that even a self-professed techno-idiot like Clark can operate. Clark's even heard of people with a second home at the beach or the mountains installing a camera -- not for security, but instead for when they're feeling nostalgic and want to see their other property!

Unfortunately, Clark won't be able to answer any questions submitted via commenting. If you have a question, please try posting it to our message boards.

Add your comment

Security Image * Please enter the code shown at left
what's this?

What others are saying

  • WiLife
    I click on the link but it appears to be dead... any info otherwise?
    I listen to your show whenever I can, and this is the first time I have actually tried to contact you! BTW, we just bought a new (OK, in a historical area but built period correct in 2006 to look like a 30's bungalow in Jax, FL) home and it has an ADT security system already installed. I now need to get monitoring, but have not done that before.
    Who is my best first call?
    Thanks,
    Barry A. & Jung-Hee
    PS...Love your show!

Advertisement


This week's poll
Which of these recent rip-off alerts shocked you the most?
Campuses taking kickbacks from health insurers.
AT&T settling a lawsuit over 3rd party billing charges.
Online loans coming with interest rates as high as 2,000%.
Scamsters pretending to collect funds for flood-relief charities.
All of the above.
None of the above.
see previous polls


Advertisement