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Dec 22, 2005 -- Study about quality and service of VOIP
Clark has been using VOIP or Internet telephony for several years. He uses Vonage at home and Skype when he travels. With Vonage, he gets unlimited local and long distance calling for $24 a month. He has no complaints whatsoever. But apparently some disagree. A group called Keynote conducted a study of 18 different Internet telephone services and found that quality was good in some cases and bad in others. The biggest problem was incomplete calls. That means when people make a call, it rings at the other end only 94 percent of the time. Vonage was tops in service and quality. Time Warner cable services were also in the top of the crop. Christa, Clarks executive producer, uses Packet8. She has a couple problems a month and sometimes has to reboot the system. But shes willing to deal with it because its so cheap. These are the pioneers for companies that are going to have more reliable service down the road. IP television or IPTV is also becoming a hot topic. With it you can receive television through your computer and you can get it anywhere, anytime, as long as you have an Internet connection. Well keep you posted on all of this.
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