Clark was excited to read a Reuters story recently about how to deal with insurance companies and adjusters. It’s especially important with hurricane season upon us. Adjusters can get very jaded in this business because so many people are trying to scam the system. So, the No. 1 suggestion is to be polite. If you get on the phone with an adjuster and start mouthing off, you will get nowhere. You can be polite and stay clear about what you want. Video taping your possessions and storing the tape in a fireproof safe is another great thing to do. It builds trust with the adjuster and is just a smart thing to do. Also, if you have a particular insurance agent, be sure to stay in contact with this person. He or she can be a great ally. Also keep in mind that insurance companies are regulated by states. If you’re having trouble with a company, contact the state insurance department. Don’t wait too long. You want to call as soon as you get signals that the insurer is going to be difficult.