Talk about “customer no service!” One Comcast cable customer recently called the company several times to ask questions about her bill and her service, with which she was not happy. Instead of doing something about it, the customer service worker changed her name in the system to a very vulgar term and mailed her a new bill. In the address window, the woman’s name had been changed. Take the word “witch” and put a “b” in front of it, then follow it with the word “Dog.” That is what she saw in the name slot on her next cable bill when it arrived at her home, according to the Chicago Tribune. The company didn’t respond at first, but is now taking responsibility for the malicious move on the part of its employee. The good news is that the subscription television industry is changing. Our choices have been limited to cable and satellite only thus far. But there is a new player in town called IPTV or Internet Protocol TV. The programs come from the telephone company through your phone line, and it’s starting first in Texas. Apparently, the picture is crystal clear and prices should be competitive.