The quarterly University of Michigan customer satisfaction survey is out, and this time it’s all about computers, appliances and cars. One computer company stands out above the rest and that is Apple. People simply love the design and the ease of use with Apple computers. On the other hand, Dell has dropped significantly in the rankings. Dell seriously needs to do something about its ailing customer service. In the appliance industry, the three biggies all ranked high. That is Whirlpool, GM and Maytag. As for automobiles, Toyota was tops. Toyota is on its way to becoming the biggest automaker in the world because its cars are so reliable and affordable. The only downfall is the buying experience, according to customers. The lowest score in the survey went to Ford motor Company.