As a talk radio host, Clark is in a position to have the last word. But he doesn’t think that’s fair, so he’s created a message board specifically for people who want to voice their opinions about him and his show. That’s not the way some sites see things, however. According to the Wall Street Journal, some retail sites and complaint sites are editing the comments people post. They are so frightened of negative opinions affecting their businesses that they’re censoring posts.
Newegg.com is editing people’s posts, according to the story, and
amazon.com is making it hard for people to post negative postings.
Overstock.com was censoring comments, but changed its policy because so many people were complaining about it. People, like Clark, rely on the honest feedback of customers when they are considering buying something. He hopes that these sites reconsider their policies.