Clark got rear-ended by one of the volunteers on his Habitat for Humanity project this weekend and it was one of the most pleasant traffic-accident experiences he’s had. Although the sudden jolt didn’t feel good, the woman who hit him was so honest and delightful that he didn’t mind. Not only did her insurance cover the cost of the damage and give him a rental car, but the one-stop shop service was the quickest he’d ever experienced. It was a minor repair in this case and Clark just needed some paperwork saying that the entire cost would be covered. It’s called a “preferred provider” arrangement. And you need a written guarantee to receive the repair. If these programs are not available to you, you want to make sure you take the care to a mechanic you trust. If it’s a minor fender bender, after market parts are fine. But if it’s a bigger wreck, make sure you get the best parts and make sure the parts are guaranteed.