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Feb 04, 2005 -- Switch companies when it's merger time

When two companies merge, what should you do? It’s become clear that you should head for the hills. Companies say they’re merging to benefit you, but it’s just a line. According to a recent study published in the Chicago Tribune, customers were unhappy 100 percent of the time when a company they did business with merged with another company. And that was two years after the merge happened. It’s not smart for the merging businesses either. Banks lose a quarter to a third of their customers when they merge. So, if you hear that a merger is about to happen, think about switching companies. There will be some hassle in the beginning but it will be worth it. You will experience nothing but customer-no-service after the merger.

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