For years, Clark has been asked about how to find a knowledgeable, honest mechanic. He doesn’t think he’s ever had a good answer for people. But The Wall Street Journal recently sent a reporter out to determine the best way to do this. So, Clark wants to share what he does and what the Journal suggested you do. First of all, he recommends that you find a mechanic before something goes wrong. You can be a sitting duck if you’re in the midst of a problem and you don’t know who to trust or where to go. Secondly, do not take recommendations from tow truck drivers. Most of these drivers make their money from referrals, so they have no idea if the mechanics they’re recommending are any good. Thirdly, if your vehicle needs a major repair, you want a second opinion from somewhere else. The Journal says you need to use an ASE (Automotive Service Excellence) certified mechanic. In addition, ASE program has an even more in-depth certification called the “Blue Seal” program. If a shop has earned that seal, it means the people who work there have been certified in each major area of auto repair. Check out the small number of shops at
aseblueseal.org. The Automobile Association of America (AAA) also has a program for AAA-approved shops. The organization has a very strict dispute process and information from members who have been polled. The Journal also recommends that you go to
cars.com, which has a section called “Car Talk.” It’s basically opinions from consumers and car buffs. Clark says it can’t hurt, but he doesn’t want you to base your decision on the anecdotal stories. Stick to the programs that are designed to pinpoint good reputable shops. But hopefully you won’t have to use them that often. Cars are made much better these days, so you shouldn’t have to take your car to a mechanic that often.