After natural disasters, insurance companies often run ads on television, claiming they were there for you when no one else was. It’s true that these circumstances can be devastating and we reach out to companies for help. Unfortunately, there are circumstances when some insurance companies don’t behave and don’t shoot completely straight with their customers. This is especially true when using contracted insurance adjusters. Many insurance companies contract with adjusters who are not employees of the company. It’s cheaper for the companies, and the adjusters do their best to lowball the customers because they want as many jobs as possible from that company. Their job is to offer the lowest amount possible for the insurance company, and they work hard to do that. So, you may want to consider hiring your own adjuster. Some charge a percentage of the amount, so make sure that amount works for you. But just because the adjuster says your vehicle is worth a certain amount doesn’t make it so. Many times, it’s not even close to what the vehicle is worth. Fight for your money. And if the company doesn’t behave, go to your state insurance commission and complain. It’s your right!