Sep 02, 2004 -- Travel policies from airlines, cruise lines
If you were planning to travel over this holiday weekend, but youre worried about Hurricane Fran, Clark wants to tell you the facts about refunds and changes. In the travel industry, there are no uniform policies. Airlines have their rules, hotels have theirs and so on. At this point, United has the most generous policy for rescheduling a trip to affected areas. The company allows you to waive any change fees or penalty fees. The other five full fare airlines Delta, Continental, American, US Air and Northwest have varying degrees of very tough policies on rebooking. Unless you can reschedule your trip in the next few weeks, you will forfeit your ticket. American, for example, is only giving people until September 13 to reschedule a trip. That is ridiculous! Southwest on the other hand never has a penalty fee. JetBlue and Air Tran are both waiving fees and AirTran is giving people a year to rebook a flight. If youre booked on a cruise, the industrys basic position is that if the port is open, the ship will sail. The company may change the itinerary and even the port. They may just sail into safer waters. If you bought airfare from a cruise line and the flight has been canceled, the cruise line will make arrangements with you to reschedule. If you bought the airfare separately, you are on your own
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