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Jun 30, 2004 -- J.D. Power's 3-year car reliability survey

Cars are the second biggest expense we have in our lives after our homes. You’ll hear Clark talk a lot about Consumer Reports when it comes to buying cars because the car advice they give is invaluable. A lesser-known source is J.D. Power & Associates, which also rates cars but on a smaller scale. J.D. Power has done surveys on initial car quality for years, and the surveys are always very informative. But the company also conducts a second survey that gets much less attention. It rates how well cars do after three years. After three years, things might start breaking on cars and you want to buy one that is reliable past three years. Well, the new data is out and it’s pretty shocking. The absolute worst car you can buy in terms of reliability and quality is Land Rover. People spend tons of money on these cars, but they’re definitely not worth it. The next three are Kia, Daewoo and Isuzu. An unlikely candidate, Volkswagen came in fifth. Other cars that got bad scores were Jaguar and Mercedes. So, who is the best? For the tenth consecutive year, Lexus was the most reliable car and no one else came close. Even better news is that second place goes to an American brand – Buick. It’s been a while since an American brand was on top. After Buick were Infinity, then Lincoln, Cadillac, Acura, Honda and Toyota.

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What others are saying

  • J.D. Power & Assoc. Findings
    I am appalled VOLVO did not make the top 10 list. I've been driving Volvo's all my life with most of them exceeding 280+ on the odometer.
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