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Mar 30, 2004 -- The truth about returning used cars

Many people think that they can return a used car after they buy it. But that is a misconception. When people sell you something door-to-door, you have a three-day right to cancel. But with cars, the minute you sign your name it’s a done deal. There are some forward thinking car dealerships that have different policies. But, in general, people in the used car business will lie and cheat to sell you a car. It may be a hunk of junk. And you have no recourse. In California, the legislature is doing something about this. The state is considering a “Used Car Bill of Rights” that would give customers three days to return the car. And, under the new law, the words “certified used car” would actually mean something. Right now, any dealership can say a car is “certified,” but it doesn’t mean anything. Legitimate certified programs are underwritten by a manufacturer, the best being Jaguar’s program. The manufacturer actually provides the buyer with an enhanced warranty just for buying the car. We’ve also had several discussions on the air about resales and the “extras” for which dealerships charge you. Under the law, any time a dealership sells you something with “extras,” the company will have to tell you exactly what the mark-up is. Typically, when you buy a used car it’s “as is” with no warranty. So, you should always have the car checked out by a certified mechanic before you buy.

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