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I have had the Verizon family plan for over 3 years now. I've never had unauthorized charges, never had any service outage, never exceeded our minutes. Twice I had to call Customer Service to activate a new phone (phone in pocket of pants went through washing machine - not recommended). The wait time was short and the service reps were pleasant and helpful.<br> <br> Out contract gives us "free" calls to each other and all other Verizon customers. The only limitation there is that my sons can only date girls who also have Verizon. :)
By Lisa Lamont
