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Last week I noticed that I had gone over my 200 text messages per month again and was charged an extra 16.60 (10 cents each) for sent and received messages. When I called AT&T to increase my amount of text messages per month they told me that I was at the maximum unless I bought a plan for 1,500 texts per month! I asked why they had no plan between 200 and 1,500 texts per month and the associate said that she didn't know, but that it was probably the most frequent complaint that they get from customers... Which begs the question, "Then why the heck don't you change it?!" To their credit they did give me a $20 credit toward my account because I was told that my $4.99 per month was for 500 text messages when I bought it, but I have a feeling that I will continue to get these charges tacked onto the end of my account until we get a bill of rights or something. <br> <br> Oh, buy the way... I signed another 2 year contract with them about two months ago. Lucky me.
By Brandon
