Report Abuse
You have chosen to report the following comment as abusive, offensive, or inappropriate.
Hopefully this helps other spouses like myself who might get excited at the prospect of better communication w/ loved ones in a war zone.... <br> Sadly I learned after ordering that even though the military can use personal laptops - the internet service is still monitored through the government & if they find out an added program like MagicJack is downloaded they can take away the internet service. So - even after specifically chatting online w/ a magicjack rep about military using it (she said yes they have had military in Iraq use it ) I wasted my time & money on the shipping to return the product. Getting a RMA # wasn't the easiest thing 2 do - and only having the chat option really stinks - they could do better w/ the web site & invest in better customer service options.<br> <br> Even though I did NOT even open the package - I would still consider using the product IF I had other family members who used the internet more ~ but am returning it BEFORE the 2 weeks they give after finally obtaining the RMA # (even though it's got a 30 day guarantee)
By Kristy
