Report Abuse
You have chosen to report the following comment as abusive, offensive, or inappropriate.
Several months ago I ordered MagicJack online. Charged to a credit card. It arrived in a few days. I couldn't get it to work properly. I wanted to use it for outgoing long distance calls. Only got one call through. Also,it somehow knocked out sound on other programs on my computer. I thought I might have gotten a defective phone but unfortunately I couldn't find a number to call for help. I would have liked to work with it a bit longer but sent it back within two weeks because I didn't want to get stuck after the 30 trial period. It really needs more detailed installation instructions!!!! Trying to find information on the web page is a nightmare!!! I was unable to find directions for returning it and no place to call. I wrapped it and sent it, Return Receipt Requested, and included a letter explaining my reasons for the return. They did receive it and my charge account was credited immediately. I would have protested the charge if they hadn't. I'm very disappointed that I couldn't make it work, and think that with a little help, I could have used it. However, I don't feel that I was SCAMMED. Maybe I was just lucky. After all, it does seem too good to be true!!!
By Jackie
