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I have t mobile and their customer service has always been very helpful when i called. There was a time when my husband and I combined our phone services (both t mobile) and we were double billed several months in a row, how ever each time it was fixed as soon as i called. :) and the reps always make a point about how long you've been with t mobile.... "thank you for being a valued t mobile customer since 2005" at the end of every call.
By Christina
