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Attn Mr. Clark Howard:<br> <br> I recetly purchased a 2002 Chrysler Sebring (AS IS) with a 2 1/2 yr. warranty on March 11, 2008. It was taken back to the Spartan Lincoln Mercury Dealership - Atlanta, GA (Metropolitan Parkway)for them to repair. Was told that it was a cap loose that was from the antifreeze and thats the reason for it running hot with the mist. They of course repaired this I thought minor problem. With approx. only 3 weeks of purchase on my way back from the Dr's Office as I was driving down the Interstate the vehicle beganned to jerk that I had to pull over on the side of the interstate. When I was able to come to a complete stop. I tried to restart the vehicle but to my dismay, it did not start up. I then contacted my Insurance Company to make them aware of this situation and was told that I would be reimburse with towing fees. I then contacted the SAPRTAN LINCOLN MERCURY Dealership (Metropolitan Pkwy) Atlanta, GA from which I purchased this vehicle to make them aware of the situation also. They stated to me that I have a warraty on the vehicle and to contact Landmark Dodge Chrysler Jeep on Mt. Zion Road in Morroow GA. And that my warranty should cover whatever repairs and problems. The following day I had the vehicle towed again to Landmark Dodge. I was then instructed that I would be contacted by the auto technician with the status of the vehicle. After a week I received a phone call at work from the automotive techinician who stated that my entire engine had blown a head. I stated to the technician as to what happened to create the problem. He, stated that there was a leaking in the water pump and this water made it's way into to engine therefore, creating this problem. I then contacted the Dealership to state this same information. Again, I was told that my Warranty should cover this problem. To make a long story short Mr. Howard, this problem still exist and there has been not been any speedy resolution. The Wynn's Warranty Company is saying that it was a neglect on my part and the Dealership do not want to take any responsibility or accountability. I feel like I'm stuck between a rock and a hard place and don't know what to do or whom to talk too. I've also financed this vehicle, so I'm also making payments. PlEASE HELP!!!!!!!!!!!
By Benita L. Arnold
