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Let's hope this guy makes some noticable difference because most of the cell phone companies have pitiful cust service. They almost lost me over $10 a few months ago because they refused to remove some bogus 3rd party text msg service that I never signed up for from my bill. Those deals they make with those vendors need to end. <br> <br> We live in a world where cust service is a close 2nd to price...when similar alternatives exist, cust service will win out. It's time for companies to take note. AT&T could use a serious lesson on this subject.
By Jared
