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I was moving more or less across town, though it was from one city to the other. I rented a UHaul truck. This was three years ago, and I did not know better. I've since learned my lesson. The truck had every problem known to man. First, there was no truck when we went to pick it up, so they sent us to another location, which was very obviously a repair place for trucks. When we got the truck, the gas guage was broken, so we never knew how much gas was in there, the speedometer was broken, so it said we were going 85, when we were really only doing 55, and it took us all day to load the truck. It was night fall when we left, and we promptly discovered that the lights did not work, instead of coming on and staying on, they flashed on and off. The next time I needed a truck, I called Budget, and they were absolutely polar opposite of UHaul. The truck was clean, available, with a step so my grandmother could get in, and everything worked the way it was supposed to. A little more expensive, but well worth the cost difference, and customer service was wonderful.
By Kim
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