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I am also a small business owner, and tend to vote for whomever is pro-business. However, the big banks are taking advantage of people, participating in unsavory business practices, and make a lot of errors in their favor. I am not against capitalism or making a buck. However,it is bad when banks change the interest rate on something that was charged in the past, have special software to maximize overdraft fees, change due dates on cards to induce higher fees, or worse delay posting payments so that they can get the late fee. I hope that we get someone in office that will stop this madness. It has really gone too far. I know people that have had a really tough time with Bank of America. However, Citibank is the worst. My Sears account, which is really Citibank decided to change my due date on the card last month. They sent me the bill on the 25th and the payment was due on the 27th. My choices were to 1) pay it over the phone with a fee 2) Drive to Sears or Kmart and pay in person. I decided to stop by Kmart. They still charged me a $39 late fee. It was removed after faxing them a copy of the store receipt(pain in the a..). Word of advice, never put your payments in any payment drop off slot at Lowe's or Sears. If their credit is managed by Citibank, who knows whether or not it will get posted. Sears/Citibank is still charging me for an order that was canceled in November. I had to send them 15 pages of supporting documentation and they still have not made a decision about the credit. CitiMortgage is just as bad. On one of my rental properties, they did not pay the homeowner's insurance. However, they took the money out of escrow and the policy was canceled. I am thankful that the property did not burn down. Another time they did not pay taxes(different property) The scary thing about all of this is the fact that it usually takes 10 representatives before they can correct any error. I feel for the people out there that 1) Do not keep good records 2) Cannot understand complex banking errors 3) Do not have a background in business or a business degree. This leaves a whole lot of people that are more or less unarmed to defend themselves against a big bank. If they do manage to prove them wrong, they can always go to arbitration.
By Alecia
