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I was told that I had a $300 courtesy overdraft limit on my checking account. After spending 2 hours at the RBC branch, I was told that it was removed. A few weeks later, I was hit with over $100 in overdraft fees ... they never removed it. Went to another branch to do the same and they told me it shouldn't go through if I use it as as a debit but if I use it as a Visa that they have no control. I went through the process again and also showed them on my account that it was a debit. Well, they did it again! There were 3 debit approvals that went through when the account was overdrawn ...$43.00 in gas cost an extra $123!! I do not have this problem with any other bank I deal with in terms of a debit purchase. Stay away from RBC ..,. they keep saying it's been removed, but it hasn't! I am taking it to the top this time. And they do the same, clear larger debits before smaller ones to collect more fees.
By Lorraine
