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Whiny Customers? Your a tool. No mention of contract is made when you buy a new receiver at Costco. We have been faithful customers for 8 years when we moved to an area with no line of site. The technician and his supervisor informed me that they would cancel my service at no charge, then I noticed the $300 charge on my credit card for early cancellation. After six conversations with very inept customer service reps I was told that it was my fault for moving to a location with no line of site. I used to encourage all my friends to sign up with DTV now I am an avid proponent for staying away from the company with enough resources to fight an dispute over a phantom contract. DTV not only lost my business but I will make sure to tell anyone I know looking for cable service to stay away. Dustin, you are still a tool.
By Matt
