CAC CLOSED FOR HOLIDAYSThe Consumer Action Center will be closed for the week of Thanksgiving. However, our forms will be open for email submissions that week. (Volunteers will call you back the week after Thanksgiving.) If you need immediate assistance, please try our Message Boards. You'll get some quick responses from other posters, many of whom are experts in the subject matter at hand.
Need Advice? We're here to help. Dedicated to empowering the consumer through advice, education and problem resolution, the Consumer Action Center is here for you Monday-Friday, 10am-7pm (Eastern). It's a FREE service provided by Clark and his staff of over 150 volunteers. Learn more about the CAC.
| Answering your consumer questions Monday - Friday, 10am-7pm ET
| | Call Us: | 404-892-8227 | | Outside Atlanta? | Submit your question here. A volunteer will call you back. Note: This form is only for those outside Atlanta calling area. Locals, please call number above.
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| |  Become a CAC Volunteer! Do you want to help people, and have fun doing it? Join Team Clark! | | Today's Hottest Consumer Questions:
Please note: There is no 5% percent offer for a CD that we are aware of. If you heard it on the show, it was likely a "Best Of Clark" repeat. Visit BankRate.com to research the best current CD rates. Is there a flooding insurance resource online? HOT! Can NACA help me restructure my mortgage for free? I was sent a check to start as a mystery shopper. Is it legit? Is my mortgage held by Fannie Mae or Freddie Mac? See Clark's list of legit work-at-home opportunities I'm deep in debt, should I do credit consolidation? What can I do if I'm facing foreclosure? Is it better to do a short sale or a foreclosure? How can I request a credit freeze? Are the website ads endorsements or referrals? Collection agencies are bothering me. What can I do? Should I refinance now? Should I do an accelerated mortgage program? Are notices of international lottery winnings legitimate?
More frequently asked questions 
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Hi, I'm Fran. I've been directing the Consumer Action Center for over 11 years. I'm dedicated to consumer empowerment and pleased to have the opportunity to serve the community in this way. Read my bio. | | Call of the week: Where do people with $10 million keep their their money? I want to put mine there! |
CAC FACTS: September 15 through October 15, 2009: Phone calls: 6,783 | E-mails: 1,640 Way to go CAC volunteers!
 Flood Relief Special Fran & GA Insurance Commissioner John Oxendine did a special broadcast for flood victims in Georgia. |  Dump Your Debt Tour: Alpharetta, Sept. 15, 2009 Fran & CAC volunteer Carolyn at St. James UMC in Alpharetta for Clarks Dump Your Debt Tour. |
2009 CAC Party On September 13, about 80 CAC volunteers and guests gathered at the WSB studios to celebrate the year's accomplishments. The party was fun, with studio tours, pictures with Clark, great food...and a "Tacky Table" contest! (It was so hard to choose the tackiest, everyone won!) Enjoy these photos from the party:
 Fran serving up dinner.
|  Clark showing the Volunteers his HLN TV show studio.
|  Volunteers in the HLN studio.
|  Volunteers in the HLN studio.
|  Volunteers show off their "Tacky Table" decor!
|  More "Tacky Table" decor. |  Touring the WSB newsroom.
|  Volunteers waiting to eat. |
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